Eva Plichtova

Experience

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  Komercni banka

  Jan 1988 - Jan 1998

  85 clients, supported thru 300 credit contracts; credits and loans for both private and business sector; large experience with the private enterpreneurs

  • Credit officer

    Jan 1991 - Jan 1998

  • Price Department Manager

    Jan 1988 - Jan 1991
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  ŠKODA AUTO a.s.

  Jan 1999 - Jan 2014

  SKODA IT Operations : Management of the IT First Level Support for both Internal and External users. Reorganization from CallCenter oferred in the 5*16 scheme, to ServiceDesk with 7*24 operation time; setting of ServiceDesk to be the Primary Point of Contact to company´ IT with accessibility (from 43) to 96% within enlarged operation time, with first level resolution (from 55) to 77%. Coordination of the support tool´,i.e. HP ServiceManager SW, development based on company specific needs, in frames of the VW Group project. Ownership of ITIL processes IncidentManagement & Reporting, Co-ownership of ChangeManagement and Business Relationship Mgmt; Achievement of the ITIL V3 Foundation and higher level certificates (i.e. Process education). Management of the WatchCenter SKODA, 7*24, that secures monitoring and run of SKODA IT infrastructure worldwide the same as production systems in CZ; re-organization of the service from internal to externally supplied. Zobrazit méně I acted as the only representative of the Brand SKODA in wide IT Project, which was about to analyze the needs and based on them to construct the IT application serving fully VW Group Importers / Dealers' networks. All the data obtained were about the business run and profitability of the sales networks. We've developed and agreed the method of analysis, as well as the structure of the information, inclusive the methods of calculation and comparison of data, leading to quality comparison and evaluation of the trends. Afterwards, the implementation of the tool named BMGlobal (Business Management Global) within the VW Group was started, inclusive the fitting of implementation to the different markets´ needs. Zobrazit méně

  • ICT Cost Manager

    Jan 2012 - Jan 2014

  • ServiceSupport Coordinator

    Jan 2006 - Jan 2012

  • Business Management Coordinator

    Jan 2000 - Jan 2006

  • Finance and Marketing Coordinator Project India

    Jan 1999 - Jan 2000
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  CRYTUR, spol. s r.o.

  Jan 2016 - Jan 2023

  Executive Assistant to CEO

  Analytic support to company owner in decision-making process; contractual relations for all various company processes; purchase and management of large company assets; construction of the two new facilities; organization of tenders, including those covered by a subsidy

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  FOKUS Turnov z.s.

  Jan 2023 - Jan 2024

  Koordinátor rozvojových aktivit / Coordinator of development activities

  Pomáháme občanům s duševním onemocněním a mentálním postižením při jejich začleňování do společnosti. / We help citizens with mental illness and mental disabilities in their integration into society.

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  R.F.PROFI

  Jan 2023 - Jan 2023

  Project Net4Metals Coordinator