Chad Huntley

Experience

• 

  Hilton

  Jan 2018 - May 2018

  Public Area Attendent

  Full time customer service position in the hospitality and travel space. Responsible for:• Maintaining public areas and coordinating daily guest activities• Interaction with guests ensuring personal preferences and requests are complete

• 

  Kinloch Golf Club

  May 2018 - Jun 2020

  Server/Bartender

  Full time food service position for a premier golf and leisure organization. Responsible for:• Member and guest order fulfillment• Timely and professional preparation of events and special occasions

• 

  Med Inc.

  Jan 2019 - Jun 2020

  Customer Service Representative

  Responsible for: -Ordering medical equipment for patients with chronic respiratory illnesses -Coordinating and verifying patient insurance coverage and equipment deliveries -Responding to voice and written inquiries from patients, provider and facilities -Meeting patients and reviewing their payment responsibilities

• 

  HealthBridge

  Jun 2020 - Dec 2022

  Responsible for: -Developing relationships with referral sources and providing support to increase sales and maintaining relationships with office staff-Meeting and exceeding monthly, quarterly and annual sales quotas through successful sales activities-Responding promptly and appropriately to technical inquiries by patients-Updating internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics-Responsible for managing inventory Enforce the organization’s privacy policies. Monitor changes to HIPAA rules. Ensure updates of policies regularly to comply with new HIPAA regulations. Create training materials and courses to teach employees about the organization’s privacy program Engagement in periodic communication with patients. Key driver for patient engagement and advocacy. Escalating critical issues to MD’s and Field Clinicians

  • Clinical Account Manager

    Oct 2021 - Dec 2022

  • HIPAA Compliance Officer

    Jun 2020 - Dec 2022

  • Care Advocate

    Jun 2020 - Oct 2021
• 

  Cigna Healthcare

  Feb 2023 - Mar 2024

  Health Sales Operation Analyst

  Managed databases for Cigna’s supplemental health insurance products. Performed sales data analytics including understanding products and benefits for sold services. Completed day-to-day Client Account Support tasks with minimal supervision exhibiting complete understanding of multi-product and benefit options for dual systems and funding options. Accomplishments include:• Proficient in Saleforce, Microsoft Outlook, Excel, Word, and PowerPoint• Consistently met daily and monthly new client sales operating metrices Show less

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  Amcor

  Sept 2024 - now

  Customer Service Representative