
Joseph Castrigno
Technical Support Analyst

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About me
Software Engineer
Education

University of Idaho
2012 - 2016Bachelor of General Studies studied Psychology/Sociology/Business/Marketing- Business Minor- Marketing Minor

Southern New Hampshire University
2021 - 2023Bachelor's degree Computer Software EngineeringBachelor's of Computer Science with emphasis in Software Engineering

Launch School
2019 - 2020Full-Stack Web Development
College of Western Idaho
2017 - 2018Basic Technical Certificate Cisco Network Security Technologies- Cisco Certified Entry Networking Technician (CCENT)/(ICND1)
Experience

Bullhorn
Feb 2021 - Sept 2021Technical Support Analyst• Provided on-demand data for clients by writing and utilizing SQL scripts to query and edit client production databases• Updated customer websites by writing and uploading new XML files on client servers• Experience creating and executing API calls via Postman to replicate client issues• Experience creating and editing JSON payloads, interpret JSON data• Experience multitasking many complex issues at once

Clearwater Analytics
Jun 2022 - Jul 2022Software Engineer Intern• Architect, on a team, a RESTful internal web service API that consolidates many rules engines• Implement features such as version control, line by line auditing, and review functionality• Construct Angular components to allow Create and Read operations for rules of rules engines• Construct backend code with Kotlin to interface with Bitbucket, a SQL database, and other APIs withinthe company• Technologies: Java, Kotlin, JavaScript, Typescript, Angular, Node.js, Jasmine, Microsoft SQL Server,Tomcat, Bitbucket, Docker, HTML, CSS Show less

Keysight Technologies
Jan 2023 - May 2023IT Software Engineer Intern• Collaborate with a diverse team to design and develop a full-stack web application that increases ease of data access for internal teams• Construct React.js components to display purchase order items to be sorted and filtered• Built RESTful API middleware for the front end to read and delete data from a PostgreSQL database• Author Ansible playbooks to automate routine tasks and aggregate data,

Arity
May 2023 - Aug 2023Software Engineer Intern• Work within a team of senior engineers to prioritize and complete sprint items• Reveal new complexities and weaknesses in Java legacy codebase security, providing the team claritywith which to move forward• Build alerts with Grafana for failures in user data deletion to maintain compliance with state legalmandates• Perform integration testing with Jenkins and SonarQube

DataAnnotation
Mar 2024 - nowAI Trainer
Licenses & Certifications
- View certificate

Finding a Remote Job
LinkedInApr 2019 
CCENT
CiscoJan 2018
Volunteer Experience
Junior Software Engineer
Issued by Greenstand on Feb 2021
Associated with Joseph CastrignoJr Website Administrator
Issued by The Joshua Tree on Oct 2018
Associated with Joseph Castrigno
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