Basil Mohammed

Experience

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  Aiwa Shippings

  Jan 2020 - Feb 2020

  Intern

  Training and Hands on experience on Import and Export documentation and Customs Clearance Activities.

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  Dolphin Line Shipping LLC

  Dec 2021 - Mar 2022

  Intern

  Got an opportunity to Learn and understand The Operations and activities performed In an NVOCC and Ocean Cargo Industry.

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  Swift Cargo Pvt. Ltd.

  May 2022 - Nov 2022

  Sales Executive

  •Identified prospective customers, generated leads andconversion.•Explored new business opportunities and generated salesleads effectively.•Developed new customers every month.•Increase the profitability of the existing clients.•Identified new sectors for business development.•Analysed market trends and adapted as per competition.•Arranged meetings with new and prospective clients andintroduced complete range of company’s products andservices

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  CSB Logistics LLC

  Nov 2022 - Jan 2024

  Operations Specialist

  CSB Logistics- An Amazon contracted delivery company Located In Dallas, Texas, United states•Working closely with delivery drivers to ensure that packages are picked up and delivered on time. • Monitoring inventory levels and make sure that the warehouse is properly stocked. This Involves tracking inventory levels, ordering new products, and ensuring that stock is properly rotated.• responsible for tracking and reporting on key metrics related to the delivery process, such as delivery times, vehicle utilization, and customer satisfaction using various software tools and systems.• Troubleshooting and resolving issues related to delivery, such as missed deliveries, damaged goods, or customer complaints with other departments within Amazon, such as customer service or operations.• Ensuring that all delivery activities comply with Amazon's policies and procedures, as well as any applicable laws and regulations. This may involve conducting audits or inspections, as well as training drivers and other warehouse staff. Show less

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  Kerry Logistics

  Dec 2023 - now

  Logistics Clerk

  Monitoring and controlled inventory levels to meet client demands, coordinating inventory audits, updating management systems, and generating detailed stock level reports.Handling order entries and processed customer orders with precision, coordinating with warehouse staff for efficient picking and packing and arranging shipments with carriers.Serving as the primary contact for customer inquiries and complaints, ensuring timely and accurate responses regarding shipments, orders, and delivery statuses.Coordinating with transportation carriers and freight forwarders to schedule pickups and deliveries, negotiated rates, tracked shipments, and resolved transit issues.Ensuring strict compliance with shipping regulations, safety standards, and legal requirements by staying informed on industry regulations and maintaining adherence in all shipments.Preparing and presented comprehensive reports on logistics activities, performance metrics, and costs, aiding management in making informed decisions and identifying improvement areas.Collaborating closely with sales, procurement, and warehousing departments to ensure a cohesive operation that aligns with client needs and enhances overall service delivery. Show less