Ashley Mackey

Experience

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  M&A Prime Benefits, LLC

  Aug 2008 - Jun 2014

  Administrative Assistant/Insurance Advisor

  Help clients navigate and enroll in Obama Care.Prepare excel spreadsheets showing current, renewal and alternate insurance quotes for client meetings.Run alternate insurance quotes each month for all renewing and prospective clients.Assist clients in understanding claims and confer with the insurance carrier that the information on the claim is accurate.Answer questions and inquiries regarding insurance benefits and premiums.Answer multi-system phone lines. Show less

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  Virginia Farm Bureau

  Jul 2014 - Jun 2015

  Member Service Specialist

  Help clients navigate and enroll in Obama Care.Assists the agents processing insurance changes or requests.Prepare spreadsheets for clients showing breakdown of premiums.Help clients with any questions or concerns that arise about their policies.Process all cash, credit card or check payments for insurance premiums. Make bank deposits for all cash payments.Continually work to improve efficiency and productivity within the office by learning and investigating new ways to accomplish required tasks. Show less

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  M & A Prime Benefits, LLC

  Jun 2015 - now

  Director of Client Services/Insurance Advisor

  Provide assistance with navigating the Affordable Care Act and enrolling clients.Each month, run alternate insurance quotes for all clients renewing and acquiring new policies. Create excel spreadsheets showing current and alternative insurance quotes for client meetings.Process enrollments for group clients, scrub them, and submit them to alternate insurers.Consult with the insurance carrier to ensure the information on the claim is accurate and assist clients with understanding claims.Run prescription drug coverage enrollment forms for Medicare clients.Answer questions about benefits and premiums related to insurance plans. Show less