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Sumit Khungar

Sumit Khungar

Business Transition

Followers of Sumit Khungar1000 followers
location of Sumit KhungarDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Consulting | Strategy | Business Transformation | Operational Excellence Lead Practitioner at Deloitte

  • Education

    • Delhi University

      1998 - 2001
      Bachelor of Commerce (B.Com.) Commerce, Finance

    • Amity University

      2002 - 2004
      Post Graduate Insurance

    • Atlantic Technological University

      2021 - 2023
      Master's degree Business

    • Indian Statistical Institute

      2013 - 2013
      Lean and Six Sigma - Master Black Belt Business Statistics

  • Experience

    • Churchill Insurance - Royal Bank of Scotland Group

      Jan 2003 - Jan 2004
      Business Transition

      - Responsible for Business transition of Key Non life Insurance processes- Successful Transition of Motor Stoplist process (Motor Insurance Underwriting)

    • Royal Bank of Scotland

      Jan 2003 - Jan 2004
      --

      - Transition of processes from Churchill UK to India

    • Xchanging -Lloyd's of London

      Oct 2005 - Apr 2008
      Six Sigma - Black Belt (Strategic Quality Team)

      Six Sigma Black Belt - Roles & Responsibilities involved:- Identification of Six Sigma-Projects/Lean Projects, driving Six Sigma initiatives and process improvements consultancy-Implementation of Kaizen-Continuous Improvement activities across XTSI-Implementation of Business Process Management System (BPMS) across XTSI-Preparation of Quality Metrics/Dashboards-Deployment and Continuous analysis of Internal Customer Satisfaction Survey (ICSS)

    • United Health Group

      Apr 2008 - Dec 2011

      - Global sourcing and Delivery initiatives – End to End Process Optimization, Health Assessment and Vendor cost reduction initiatives- Developed and successfully implemented the Cost per transaction model to baseline the Captive cost vs. Vendor Cost - Responsible for Lean, Six Sigma and ISO implementation for GSD Setting up the Quality function for Business processesLean and Six Sigma implementation across processesCoach and mentor the process improvement leads on project execution

      • Manager - Strategic Quality (Lean and Six Sigma initiatives)

        Jan 2010 - Dec 2011

      • Quality Consultant - Lean and Six Sigma

        Apr 2008 - Jan 2010

    • Capgemini

      May 2012 - Aug 2013
      Global Delivery Excellence Manager, MBB

      - Managing the Delivery Excellence Team for CGBSIL- NSN Operations - Deployment of Lean, Six Sigma and Continuous Improvement Initiatives- Responsible for ensuring ISO, ISMS and BSMS compliance

    • UnitedHealth Group

      Sept 2013 - Jun 2021

      - Demonstrate quality leadership, deploying Six Sigma practices across Claims adjudication, Payment Integrity, Provider, Regulatory and Finance operations- Leading Robotics Process Automation team for Claims auto adjudication platform, responsible for RPA implementation across Claims and Provider Operations- Managing a team of Black Belts across Dublin and Letterkenny, providing strategic direction to the team on all aspects of Lean Six Sigma deployment- Leading the cost to serve initiative for the site, this involves delivering 10% cost reduction to the customer through analytics, process transformation, re-engineering and robotics process automation initiatives Show less

      • Operational Excellence - Associate Director

        Mar 2015 - Jun 2021

      • Lean Six Sigma Master Black Belt

        Sept 2013 - Mar 2015

    • Deloitte

      Jun 2021 - Dec 2023
      Senior Manager Consulting Services

  • Licenses & Certifications

    • NSE Certification in Financial Markets