Rochelle A.

Experience

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  National Commercial Bank Jamaica Limited (NCB)

  Jun 2007 - Aug 2007

  Marketing Agent E-financial Services and Electronic Banking

  • Customer New Product Education• Staff Competency Training• Customer E-Banking Registration• E-Banking Sales and Marketing

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  United Theological College of the West Indies

  Jan 2009 - May 2009

  Executive Assistant (to the Baptist Chaplin)

  • Restructured the Application & Admissions Procedure Reconstruction• Drove the Modernization of the Filing, Record Keeping & Recordation System • Create a Student Development Programme Proposal

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  Jamaica Cultural Development Commission (JCDC)

  Jun 2009 - Jul 2009

  Research, Public Relations and Policy Development Intern

  • Marketing schedule/ Sponsorship updates• Efficiency Research project• Newsletter Journalist (articles on organizational ethics)• Job satisfaction survey evaluator

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  Jamaica Cultural Development Commission (JCDC)

  Jan 2010 - Jan 2010

  Public Administrator

  Organized Correspondence between Intermediaries (St. James Parish Council, and Institutions)Visual Arts Exhibition Co-OrganizerPress and Publicity Liaison Heroes Day Celebrations Hostess

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  Urban Development Corporation

  Jan 2011 - Jan 2011

  Clerical Assistant

  Clerical Assistant• Parish Project Document Assessment• Montego Bay Development Plan Appraisal• Project/Program Auditing• Report Preparation/ Recordation Ordering

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  The City of Lowell, Department of Planning and Development

  Sept 2011 - Dec 2011

  Development Associate Intern

  • Managed the Public Relations and Communications tools for the Neighborhood Innovation Mini (NIM) Grant Program• Designed the application and selection criteria for the USD$1500 grants offered to residents• Offered insight and direction for the creation of a Junior Mayor program• Researched other grant programs and offered a proposal for structuring the NIM grant program

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  Jamaica Promotions Corporation (JAMPRO)

  Jan 2012 - Jan 2014

  Technical Officer

  National Export Strategy Project Assistant- Co-ordinated project team meetings and managed collaborative work between 12 public and private sector partners.- Reported 63% implementation of 325 initiatives at the end of the first phase of the Strategy- Wrote speeches for top level management and political representatives- Contributed to policy papers and developed over a dozen concepts documents- Management of the press and media coverage for project related activitiesFINPYME ExportPlus Jamaica Project Lead(Funded by the IDB)- Offered Capacity Building and Training to almost 323 Small and Medium-sized Enterprises- Hosted 12 training sessions to SME leaders on topics ranging from Energy Efficiency to Financing an Export Business- Wrote over 20 project reports which carried an assessment and both statistical and data management Managed a budget of USD $ 60,000.00 Show less

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  British Council

  Feb 2014 - Jan 2015

  Project Manager in Society

  Managing the implementation of the Rights Awareness Programme funded by the European Union and jointly implemented by RISE Life Management Services and the British Council. Reporting indirectly to the regional Director and directly to the Country Manager I managed the implementation projects that helped to improve the fabric of Jamaican society.- Produced, directed and served as playwright for two animated videos on Human Rightshttps://www.youtube.com/channel/UCiQzmOyl-5DNlYwMExoImvw/feed- Wrote stories and training tools for youth Human Rights training booklet https://issuu.com/rapjamaica/docs/rap_guide_to_rights - Organized training in Human Rights for over 1300 youth across Jamaica and managed a budget of over €204,000.00- Developed a policy concept paper for the training of youth in Human Rights- Managed social media tools and platforms reaching 96 Twitter followers, 209 Facebook likes, 522 Facebook friends and 100 views on YouTube Show less

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  Y4SD

  Jan 2015 - Jan 2019

  Executive Director

  Y4SD is a service based organization designed to encourage youth and young professionals to be partners in sustainable development and drivers of youth-led socio-economic growth.

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  Ministry of Education, Youth & Information

  Jan 2015 - Nov 2017

  Jamaica’s Youth Ambassador to the United Nations (Jamaica)

  Responsibilities of the office include promoting and advocating action on critical national and international issues, and bringing national youth matters to the attention of policymakers and planners. Participation in UN Youth Assembly.

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  Jamaica Public Service Company Limited

  Feb 2015 - Jun 2019

  Senior strategic HR partner to the senior leaders of the business. Through building relationships; manage compliance and administration as a mobile HR Services Center. Formulate partnerships across the business to deliver value-added service to management and employees that aligns business objectives with employees and management.- Provide individual leadership coaching to senior leaders and management. A part of a team consisting of 6 senior leaders while guiding the HR functions for 830+ employees across 14 parishes and 78 departments in year one (1), then later 600+ employees following a restructuring exercise.- Introduced HR Branding through learning & development programmes, recruitment practices to improve talent consistent with company brand and key performance requirements. This innovation was extended to the creation of cognitive and behavioral interviewing tools, succession planning strategy, comprehensive on-boarding content, and improved recruiting strategies.- Guided the executive team in organizational design, through organizational restructurings and the allocation of employee allowances and benefits which created a more cost-efficient workforce. Carried out manpower planning, organizational realignment/restructuring and review.- Work closely with SVPs and Directors by serving as strategic adviser. Provide strategic support, guidance, insight and counsel to senior level staff, middle management, supervisory team leaders and members of the C-suite on all departmental restructuring, workforce planning and business realignments. This includes payroll budget monitoring and provide forecasting.- Designed employee engagement strategy that improved morale, retained talent, and business continuity.- Conducted Talent Review and Succession Planning sessions to determine organizational deficiencies and build development plans to fill gaps. - Developed curriculum for and conducted team building sessions for technical and non-technical teams. Show less Developed and executed corporate Health and Wellness strategy and executed island-wide Health and Wellness Programme for 1700 employees.- Achieved 80% staff participation in year one and a reduction of 18% in Health Insurance utilization (first time in 3 years).- Managed and brokered retention plans with company doctors island-wide- Selected employee health benefits provider and coordinated medical screenings- Drove an employee led transformation of the organization in support of a shift in company culture and business goals. This resulted in employee health being top of mind for all staff.- Led successful culture reviews, employee surveys and culture changes through programmes implemented to improve employee health and wellbeing.- Initiated, planned and hosted employee engagement event to include 1600 (out of a population of 1700) employees.- Served as Manager of Employee Relations (acting) to oversee Employee Pension, Benefits, Health and Industrial Relations.- Updated the company’s Job Injury management procedure while carrying out job injury management for impacted employees.- Coordinated all HR initiated employee engagement activities including reviving the annual end of year celebrations. Show less

  • Human Resource Business Partner

    Aug 2016 - Jun 2019

  • Human Resource Officer – Health and Wellness

    Feb 2015 - Jul 2016
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  RochelleJames.org

  Jul 2019 - May 2021

  Thinking Facilitator

  Career Coaching is about people!Using self-directed learning tools you will be assisted in developing their professional brand and coached in key leadership skills to help advance your career. Gamification is a great way to learn!Working on a team should be fun; to achieve this Rochelle uses a unique mix of gamified learning activities to help teams bond, resolve conflicts and build trust.HR Advisor to the business!Offering support to organisations making recruiting decisions, designing human resources policies and re-engineering HR processes.As career coach, training facilitator and HR Consultant managed workforce needs, identify gaps and develop strategies to build strong teams and people processes. Working in partnership with business leaders and employees for the companies listed below provided support on areas covering the full HR life cycle to include;• compensation and benefits, • employee relations, • employee engagement, • health and wellness, • manpower planning, • recordation, • performance management, • policies and procedures, • business transformation, • change management, • recruitment and selection, • orientation and on-boarding, • training and facilitationCompanies served include;  Massy Learning Institute (MLI)  Environmental Solutions Limited (ESL)  Future Energy Source Company (FESCO)  TFOB Limited  Engine Room Brand House GoBlue Inc.  National Rums of Jamaica  Ministry of Youth, Sports and Community Empowerment - Barbados Sam Sharpe Teacher’s College Show less

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  Caribbean Society of Human Resource Professionals

  Nov 2019 - now

  Founder and Director
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  Massy United Insurance

  Apr 2020 - Jun 2022

  Regional Human Resource Specialist

  • Play a leading role in the effective recruitment, selection and retention programmes in assigned territories.• Support the development and implementation of HR initiatives.• Contribute to the development and implementation of a comprehensive and sustainableemployee engagement strategy.• Assist in the development and coordination of employee engagement initiatives.• Prepare, update, and manage human resource policies and procedures.• Act in accordance within general industrial relations practices and employment laws for all territories: - Provide guidance including resolving employee grievances; counselling employees and management; managing disciplinary cases.• Support the improvement of employee performance levels by assisting in the implementation of training and development programmes for assigned territories. Includingthe facilitation of training programmes.• Assist with industry related research such as trends in HR, updates to Employment Acts orother legal documentation for all territories.• Administer employee benefits programs and advise employees of benefits. Show less

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  EveryData Group

  Jun 2022 - May 2023

  Group Human Resource Manager

  Reporting directly to the CEO and COO of StoneCo CI group this role covers the StoneCo CI Group, CreditInfo Jamaica, CreditInfo Guyana, CreditAdvice Barbados and CreditInfo ECCU. This role is responsible for leading and directing all elements of the employee lifecycle; ensuring the organisation employs the right balance. • Lead the strategic approach to the effective and efficient management of people to help the business gain a competitive advantage • Lead, manage and guide on all disciplinary matters and grievances matters across the group.• Develop, and implement policies relating to the effective use of human resources within the company as policy lead for the HR team.• Bridge management and employee relations by addressing demands, grievances or other issues• Manage the recruitment and selection process• Support current and future business needs through the development, engagement, motivation and preservation of human capital• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.• Demonstration of strong business ethics in the execution of corporate and personal affairs and at all times strives to project and maintain a positive corporate image;• Keeping abreast of trends in the financial and related industries and adaptation of their use where necessary to enhance the operations of the Company.• Evaluate training and development programmes• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment.• Research new technologies and methodologies in workplace learning.• Prepare periodic analytics, reports and proposals to track strategic goal accomplishment and for efficient operation of the Department and the Company. Show less

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  CIBC Caribbean

  May 2023 - now

  Associate Director Talent Acquisition and Development

  My responsibilities include developing and enhancing the Bank's leaders by providing a strong foundation of employees who care about the needs of the business while working toward the overall advancement of the business. My role covers talent development strategies and attracting brilliant professionals.