
Aisha Shahzad
Computer Science Teacher

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About me
Network & System Officer | ITIL | Network+| Sophos | NSE3 | Fortinet
Education

Arab Open University - Kuwait Branch
2016 - 2020Bachelor of information technology Information Technology
Pakistan English School & College, Kuwait
2012 - 2013FBISE Science
Pakistan English School & College
2014 - 2015FBISE Computer Science
Experience

Hawally International School
Mar 2016 - Mar 2017Computer Science Teacher• Organize, maintain and manage class systems in proper working condition.• Teach students and learners to use computers.• Design and develop appropriate computer instructional material.• Manage and monitor student behavior.• Coordinate and collaborate with lead teacher, principal and instructional coaches.

J’s Preschool
Apr 2017 - Jan 2018English Teacher• Establish and enforce rules of behavior for children in their classrooms.• Preparing teaching materials.• Helping students to improve their listening, speaking, reading and writing skills via groups.• Checking and assessing student work.

Dar Al Shifa Hospital
Mar 2018 - May 2019Data Entry• Proficient typing and transcription.• Computer and technical skills (including software knowledge).• Organizational and time management abilities.• Accuracy and attention to detail.• Communication (written and verbal).• Customer service skills.

Stc Kuwait
Jul 2019 - Sept 2019Contract Promotor• Demonstrate and provide information on promoted products/services.• Create a positive image and lead consumers to use it.• Use lectures, films, charts, and/or slide shows.• Distribute product samples, brochures, flyers etc. to source new sales opportunities.• Identify interest and understand customer needs and requirements.• Set up booths or promotional stands and stock products and provide information on promoted products/services.

Ittefaq Asia Co. Gen. Trade. & Cont
Nov 2019 - Jan 2021IT Assistant-Install, configure and maintain computer network systems for a company.-Installation of windows operating system (7, 10), USB Printers, Network Printers & Basic Applications.-Ensuring that their company’s computer network is functioning properly and up-to-date.-Troubleshoot malfunctions-IT related work for a wide variety of companies.

Arab Technologies Company
Sept 2021 - Dec 2023Information Technology Service Desk Following and managing ServiceDesk+ manage engine to keep the record of running tickets from clients. Monitor and address security alerts, incidents and disasters. Assist senior staff with security upgrades, tools and countmeasures. Responsible for installing and troubleshooting an organizations security softwares (Sophos, Eset, etc). Track Sophos incident notifications and identify trends and activities to prevent, respond, and recover. Responsible for installing applications like SAP, FMC, Fiesta, Vestio, etc. Install, modify and maintain computer operating systems and applications. Providing technical support on-site or via remote-access systems. Monitors and manipulates daily system jobs. Collaborating with other departments and professional in the development of IT systems. Perform other duties as required. Keeping the record of issues and faults along with solutions for future reference. عرض أقل

Groupxen
Feb 2024 - nowNetwork & System Officer
Licenses & Certifications

CompTIA Network+
CompTIAJul 2022
CompTIA Security+
CompTIAJan 2025
ITIL Foundation Level
AXELOS Global Best PracticeDec 2021
Languages
- enEnglish
- urUrdu
- arArabic
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