Mohammad Omran

Experience

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  Batelco Jordan

  Nov 2005 - Jun 2008

  -Implement local and International TDM and VoIP Interconnection Using SS7, H323 & SIP.-Manage and configure Routing Table and number analysis.-Troubleshoot VoIP related problems (Low ASR , Low ACD ,.etc)-Traffic Engineering : analyzing traffic forecast then perform network dimensioning accordingly (Using Erlang calculator).-VoIP CPEs testing and provisioning (Over BB & Wi-Max).-Provide second level support for VoIP CPEs (GrandStream , Huawei , Linksys, .etc).-Support VOIP planning and testing as well as troubleshooting VOIP problems.-Support marketing team in developing new products.-Perform routine checks on performance of the relevant core network platform. Show less -Designing, planning, implementing and maintaining LAN / WAN and their networking devices: Switches, Routers (Cisco, Huawei).-Building Frame relay networks and build router configuration for frame relay services (Cisco, Huawei) and troubleshoot connection problems-Building Leased line network and make router configuration for Leased line services (Cisco, Huawei) and trouble shoot leased line connection problem.-Build configuration for Core switches (IGX "Cisco 8400").-Configuring, troubleshooting and dealing with TELENDOUS modem family (SDSL, SHDSL, HDSL, and HS).-Monitor, analyze and troubleshoot server, network, and network services incidents. -Develop and implement utilities such as HP Openview NMS, MRTG/PRTG to improve system monitoring and the gathering of operational and availability statistics for management reporting purposes.-Provide and maintain updated system documentations and user operating procedures. Show less

  • Next Generation Network Engineer

    Jan 2007 - Jun 2008

  • Network Operation Center NOC Engineer

    Nov 2005 - Jan 2007
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  Fasttelco

  Jun 2008 - Jan 2012

  Senior Network Engineer

  -Implement and deploy KSS (Kuwait SoftSwitch)Project.-Configure Cisco Gateways /Routers ( IP to IP gateways).-Configure / Operate /Administrate Cisco Call Manager (release 4.x till 8.x).-Configure /Administrate UCCX scripts and applications.-Cisco Telepresence Implementation (member).-Ericsson PSTN Switch (ISDN Configuration/Maintenance).-Create /manage / troubleshoot SIP accounts (Porta SIP Proxy).

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  STS - Specialized Technical Services

  Jan 2012 - Jul 2019

  - Develop long-term relationships with clients through managing and interpreting their requirements.- Maintain strong vendor relationships and negotiate favorable pricing.- Coordinate with Solution Vendors in order to verify and confirm the technical solution/offering including solution architecture, products and components, solution pre-requirements.- Research and identify sales opportunity, generate leads that might benefit from company’s services.- Gather market and customer information and provide feedback on buying trends. - Identify and analyze client requirements to develop professional technical and financial response to RFPs and client requests. - Attends customer meetings and answer technical questions.- Handle large and complex products and deal with more than one product. - Write business and technical proposals and provide technical documentation to customers as required.- Manage Presales team and check all offered solutions .- Integrate all proposals in case of multi-division project depending on the owner of that project. - Provide technical assistance and product education, and after-sales support services.- Participates in marketing activities (events, press, workshops, and Demos).- Prepare technical presentations and demonstrate how a product meets client needs.- Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications.- Guide the technical staff, assigns tasks and challenge them with increasing responsibilities and certifications.- Setting team’s objectives and evaluate their performance Show less -Gathering customers’ requirements to provide the best High/Low level design according to such .-Creating Design and managing Deployment of Advanced Enterprise Infrastructure.-Operate all Network and ancillary equipment in the correct manner.-Ensure that the Network Components utilization is within acceptable limits.-Provide Technical Support for sales team when needed.-Commit to data network security protection as stated in customer’s security policy. Encompassing firewalls, web filtering, and network based anti-virus protection, System/user authentication, contentcaching and Intrusion detection.-Maintain zero downtime of network by monitoring its status, respond to all alerts and escalate problems , ensures network availability during service hours, and produce reports accordingly.-Solve customers’ problems remotely or at their sites and supervise any change request according to customer needs.-Train & Coach Engineering team who are in CCNA & CCNP Levels. Show less

  • Deputy GM of Products & Solutions

    Jan 2016 - Jul 2019

  • Product Manager - Networking

    Aug 2013 - Dec 2015

  • Expert Network Engineer

    Jan 2012 - Jul 2013
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  Future Technology Systems Co. (FutureTEC)

  Jul 2019 - now

  Regional Commercial Director