Nichole Willis

Experience

• 

  Illinois Valley Central High School

  Jun 2010 - Aug 2011

  Administrative Secretary

  I answered student's questions on events the school was holding. I answered phone calls, and took messages. I kept the office clean and clear of documents. I filed, and entered student's contact information into the database. I also sent out mailings, and updated change of address information.

• 

  Illinois Central College

  Jun 2011 - Aug 2012

  Administrative Secretary

  I communicate with student callers to help inform them about financial aid and scholarships that they could or have received. I keep the office organized while keeping a schedule for the administrators. I schedule meetings, and continually problem solve to make sure our fundraising events run smoothly. I also create center pieces and decor for the fundraising events.

• 

  PepsiCo - Frito Lay

  Apr 2012 - Aug 2014

  Team member

  Support distribution by maintaining efficiency levels of picking and distributing the boxes of merchandise. Use of two-wheel lift, metal distribution carts, hand held system programing, and truck transportation.

• 

  Ramada Limited & Suites

  Sept 2014 - Aug 2015

  Front Desk Agent

  Worked with clients with reservations, events, and organizational data. Sent faxes, and emails confirmations. Kept the hotel in working order, and managed monetary accounts. Communicated with all staff members of the events, and schedules of the week.

• 

  Bradley University

  May 2015 - May 2017

  Graduate School Office Assistant

  I was in charge of filing, organization, data entry, and mailing services. I entered data daily as forms from students are submitted. Each form was then attached to their profiles on two separate databases. I assisted in coordinating and supporting the function of the events and the preparation of the events. I communicated with the staff on projects that each other are working on, as well as assisted on every project.

• 

  Girl Scouts of Central Illinois

  Aug 2017 - Mar 2018

  Membership Recruitment Specialist

  In charge of the recruitment of girls between the grades Kindergarten through 12th grade in Tazewell, Fulton, and Peoria county. I communicate daily with dozens of parents, guardians, and family members that are interested in investing in their girl’s experience in Girl Scouts. I host parent information meetings, as well as organize community events for the girl to participate in. This includes fund raising and seeking out donors to donate supplies. Each communication that I have with an individual gets recorded in our database called Salesforce. Show less

• 

  Waggin Tails Resort

  Mar 2018 - Jul 2018

  Front Desk Representative

  • Maintain visual observation of dogs at all times and spread attention and play among all dogs in playgroup• Use proper dog handling and introduction techniques as instructed by leadership• Use appropriate praise and dog correction methods as instructed by leadership• Maintain cleanliness and safety of the dog daycare room according to sanitation, cleaning and safety standards• Complete dog incident reports when required

• 

  Harbor Light Hospice

  Jul 2018 - Apr 2019

  Office Assistant

  In charge of answering the main phone lines, conversion of patient files from hard copy to digital format. Uploading patient information, and documents to online databases. Facilitated communication between patient and their care team, while regulating office organizational procedures. I prearranged weekly meetings for our medical director and staff for weekly interdisciplinary groups.

• 

  VITAS Healthcare

  Apr 2019 - Apr 2021

  Program Scheduler

  Responsible for facilitating the conversion of referrals to admissions through the completion of the intake process with the use of effective communication, technology, and customer service skills while acting as a liaison between the Admissions Manager, the call center AC, referral sources, families, and hospice presentation program Admission Staff.

• 

  Reditus Laboratories

  May 2021 - Jul 2022

  Executive Administrative Assistant to President

  Provide high level administrative support to executives in the workplace, such as taking calls, scheduling meetings, managing executive requests, and other office duties.

• 

  OSF HealthCare

  Jul 2022 - now

  Executive Assistant To Chief Financial Officer

  Provide administrative support to CFO and OSF executive leaders. Maintain the executive leaders’ calendar, scheduled appointments, resolve scheduling conflicts and make travel arrangements. Plan and arrange high-level meetings and events. Prepares correspondence and reports for Board and Cabinet members. Provides general clerical support such record keeping, answering/routing calls, writing documents and creating presentations. Manages projects as assigned. Maintains own workload independently. At times, works as a proxy for the executive leader(s). Show less