Suhail Khan

Experience

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  Digital Jalebi - Experiential Design Studio

  Jun 2016 - Dec 2017

  Software Developer
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  DTDC Express Limited

  Feb 2018 - Apr 2021

  Database Programmer

  As a experienced data analytics/ Database Programmer professional with a proven track record of success, I have consistently delivered innovative solutions that drive significant business improvements for leading organizations across diverse industries. During my tenure at DTDC Xpress, I played a pivotal role in improving sales and operational performance through the development of a comprehensive suite of Tableau dashboards. Leveraging my extensive expertise in ETL design and data engineering on Google Cloud Platform, I created robust data pipelines that facilitated seamless data integration, enabling stakeholders to make data-driven decisions.The dashboards I worked on included a GAP analysis dashboard, which provided stakeholders with critical insights into areas where performance could be improved. The executive dashboard provided a high-level overview of key performance indicators, enabling senior management to monitor progress towards strategic goals. The sales executive dashboard was tailored specifically to multiple business units, providing detailed insights into sales performance metrics, enabling stakeholders to make targeted, data-driven decisions to drive revenue growth. Finally, the overall performance dashboard provided a comprehensive overview of key performance indicators, enabling stakeholders to evaluate performance across multiple dimensions and make informed decisions that drive business success.Through the creation of these targeted dashboards, I provided stakeholders with actionable insights that led to significant improvements in business outcomes. My commitment to excellence and passion for innovation have enabled me to drive value and make a measurable impact on the success of multiple organizations. Show less

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  HARMAN International

  Apr 2021 - Dec 2022

  Senior Product Development Engineer

  As a Senior Product Engineer skilled in data analytics, I've consistently delivered innovative solutions that drive business improvements. I've worked on various projects that honed my expertise, including the Win Loss Analysis project, where I developed a data-driven methodology to analyze competitive intelligence and track win-loss trends between products and competitors. By presenting the data in clear and concise tables, stakeholders were able to make data-driven decisions to improve their market positioning.I also developed a Ticketing Dashboard that allowed stakeholders to track customer service operations, including the time taken by engineers and the total time customers waited for replies. The dashboard helped stakeholders identify areas for improvement, optimize customer service operations, and lower the time for ticket resolution.Additionally, I worked on the Global Account Dashboard, providing a holistic view of account health and performance for senior leadership and account managers. The dashboard's key components included overview, account details, pipeline, support, and risk assessment. KPIs such as revenue, customer satisfaction, and renewal rates were included to make data-driven decisions and improve customer satisfaction, increase revenue, and enhance operational efficiency.Overview: This section provided a high-level view of key metrics, such as revenue, growth, & customer satisfaction, across accounts.Account Details: This component allowed account managers to drill down into specific accounts to view detailed information about their performance, such as revenue by product, renewal rates, & Pricing.Pipeline: The pipeline section provided visibility into the sales pipeline, allowing account managers to track progress towards revenue targets and identify areas for improvement.Overall, my experience in data analytics and expertise in developing valuable dashboards allowed me to deliver measurable results and drive business improvements. Show less

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  IQuanti

  Dec 2022 - Dec 2023

  Lead Analyst

  As a Lead Analyst at Iquanti, I have the privilege of spearheading data-driven strategies and leveraging BI Tools Tableau & Power BI to drive actionable insights and growth for our clients. In this role, I've successfully combined my analytical power with my Tableau expertise to deliver meaningful results. Here are some key highlights of my experience:Data Analysis & Visualization: Leveraged Tableau to analyze complex datasets, transforming raw data into visually compelling and interactive dashboards. These dashboards have empowered decision-makers to gain deeper insights into their business performance and make data-driven decisions.Strategic Insights: Developed & presented data-driven insights to clients, helping them optimize their digital marketing campaigns, website performance, and overall online presence.Client Collaboration: Worked closely with clients to understand business challenges & objectives. I effectively communicated value of Tableau-driven analytics, fostering strong client relationships built on trust and results.Team Leadership: Led a team of analysts, guiding them in data analysis best practices and Tableau proficiency. This collaboration resulted in increased team efficiency and the delivery of high-quality analytics solutions.Continuous Learning and Innovation: Stayed up-to-date with latest trends in data analytics & Tableau This commitment to learning enabled me to continuously improve our analytics processes and deliver cutting-edge solutions.Project Management: Successfully managed multiple projects simultaneously, ensuring that all deliverables were met on time and within scope. This involved collaborating with cross-functional teams and stakeholders to ensure project success. Show less

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  Epsilon

  Jan 2024 - now

  Lead Business Intelligence Developer