Beth Iommi

Experience

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  Stratford Upon Avon College

  Jul 2009 - Jun 2010

  Module Leader/Lecturer

  I was a Module Leader for the Foundation Degree in Complementary Approaches to Health, Aromatherapy and Reflexology and also assisted in teaching VTCT and Health and Social Care students.

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  Freelance

  Jul 2010 - Oct 2011

  Aromatherapist and Reflexologist

  After the Department was made redundant, I started working as a freelance Aromatherapist and Refelxologist, with a focus on treating work-related stress. In the final year of my degree, my choice to research work-related stress management led to my initial interest in Human Resource Management.

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  Indus Net Technologies

  Oct 2011 - Jul 2012

  UK Business Coordinator

  Indus Net Technologies is a 14 year-old digital agency specialising in working as outsourcing partners to other agencies and offering services in web design, web development, SmartPhone Application design/development and internet marketing.Design/implementation of recruitment and selection process for home-based content writers. Managed UK-based content writers, liaising with HQ in India.Weekly/monthly reporting to CEO and Operations Director.Project Coordination - Web Design and Internet MarketingLead GenerationClient ManagementLeading Marketing CampaignsResponsible for UK Marketing StrategyInternet Marketing Organising/Processing New BusinessDatabase ManagementInvoicingEvent Support and AttendanceContent Writing Show less

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  Chorus Law

  Jul 2012 - Feb 2014

  Recruitment and Resourcing Officer

  Chorus Law is a specialist probate company delivering a premium service through professional practitioners who have gained substantial knowledge and experience over many years. The organisation is the UK's largest provider of probate services and handles over £1 billion of client funds every year. The organisation currently employs approximately 350 people and operates with a professional and ethical focus whilst maintaining a commitment to delivering an excellent client service.Managing recruitment for this multisite SME of 350 employees.Provide a proactive line of communication between HR and Operations, meeting regularly with Senior and Line Managers.Provide guidance to Line Managers on the recruitment and selection process, ensuring attraction of high-calibre talent, leading to informed and legally compliant decisions.Reporting on recruitment activity, tracking spend and ROI, suggesting improvements.Recruitment planning for active vacancies with clear responsibilities and agreed delivery timelines.Creation and maintenance of a Talent/CV Bank to mitigate risk when unexpected needs arise.Conducting Assessment CentresSupporting generalist HR functions/activities Show less

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  First Utility

  Feb 2014 - Jan 2017

  Joining First Utility just prior to our most significant period of growth, I have been responsible for talent aquisition across the business. Initially, I looked after the running of customer service assessment centres to drive delivery of high calibre talent at volume and later became the point of contact for analytic and industry-specific positions. Following the subsequent growth of the Resourcing Team, I trained and mentored colleagues, supporting the creation a team culture focused on sharing knowledge and ensuring best practice.Taking a business partnering approach with my stakeholders, I worked with them to understand headcount, role profiles, skills gaps and to establish candidate attraction strategy, selection strategy and delivery timescales, in addition to understanding future talent requirements.Working with senior stakeholders to understand their recruitment needsResponsible for ensuring an efficient and compliant recruitment process, end to endDesign and review of job descriptions and recruitment campaignsDirect sourcing of talent, across multiple channels; minimal requirement for agency supportWhere agency support is required, managing the relationship to ensure effective delivery within terms of businessThrough understanding of business requirements, building a talent pipeline of all candidates, contractors and temporary staffUndertaking benchmarking exercises to ensure competitive stanceArranging of interviews and diary managementDesign and implementation of interview/assessment/selection processesInterview support and guidance for managersResponsible for the on-boarding co-ordination between HR and Learning and DevelopmentProcess mapping and policy review Show less

  • Resourcing Lead

    Jan 2016 - Jan 2017

  • Resourcing Advisor

    Feb 2014 - Jan 2016
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  Shell Energy

  Jan 2017 - Sept 2024

  Programmes included: separation of the the B2B entity from B2C and migration to Shell Group (People, Real Estate / Facilities, Contracts, Systems, Data). IT Transformation for Group assurance - programme recovery for a slipping timeline - adapted approach to ensure a robust stakeholder engagement strategy and transparent progress reporting, gave clarity on path to benefits, increased productivity and reduced contractor reliance. Implemented a product-led approach, to overlay customer experience, leading to supplier / contract optimisation and further cost savings.I later led People Programme delivery for the separation of Shell Group in readiness for the completion of the sale of the business (IT, Suppliers, Brand, People, Data, Real Estate / Facilities). Simplified the original plan into workstreams with Sprints and clear deliverables. People Programme readiness achieved ahead of other business areas. Following the sale of Shell Energy Retail in the UK, PL and DE to Octopus Energy Group, I joined a small group of colleagues recommended to form the Decommission Programme Team to close the business. Programme Delivery Lead across workstreams - People, Real Estate, Facilities, Tech, Brand, Finance, Suppliers and Data. Recovered supplier exit strategy for c400 suppliers across the business - Streamlined approach to improve speed and volume of issuing notice - more than doubled output with half the resource. Advocating interim culture, engagement and wellbeing for colleagues remaining post volume redundancies. Leading efficiencies on programme deliverables meant I was able to step away and join Octopus Energy 3 months sooner than planned. Show less Responsible for programmes covering People Ops service transformation and Product / Brand Connection. Introduced Agile and Colleague Journeys for People Projects following successful launch of Customer Journeys in Business Ops - Fostered end-user insight to support Moments that Matter in the colleague experience journey for emotional connection to our evolving brand and products. Established risk champions and bottom-up approach supporting company culture evolution. Influenced scope of pre-existing project for People Ops Delivery SaaS implementation – built and led delivery team to maximise efficiencies, quality and value for users. Show less

  • People Programme and Assurance Manager

    Nov 2022 - Sept 2024

  • Human Resources Programme Manager

    Aug 2020 - Nov 2022

  • Resourcing Programme Manager

    Jan 2017 - Aug 2020
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  Octopus Energy Services

  Sept 2024 - now

  Operational Excellence Manager

  Leading change programmes and the Operational Excellence Team to help our ECO business to scale. Evolving our culture, capabilities, operating model, processes and technologies. Implementing Customer and Colleague Journeys to enhance continuous improvement, underpinned by Agile ways of working / coaching.