Don C. Fort Sr.

Don C. Fort Sr.

Service Technician

location of Don C. Fort Sr.Atlanta Metropolitan Area

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  • Timeline

  • About me

    Senior Technical Training Manager at Heatcraft Worldwide Refrigeration

  • Education

    • University of Phoenix

      2002 - 2004
      Business Administration and Management, General 3.0
  • Experience

    • Sears Home Services

      Mar 1977 - Apr 1989
      Service Technician

      Responsible for field service and repair of refrigerators, air conditioners, heat pumps, water treatment equipment, jet & submersible water well pumps. furnaces and water heaters.

    • Holland of Texas

      Apr 1989 - Mar 1993
      District Maintenance Technician

      Responsible for the total maintenance of 16 KFC franchise stores in three States. This involved the maintenance and repair of HVAC equipment, Refrigeration systems, Ice machines, pressure fryers, Hobart mixers, and warming cabinets plus cared for all things related to KFC restaurant operation.

    • Sears Home Services

      Feb 1993 - Mar 2004

      Responsible for the development and rollout of two (spring and fall) HVAC oriented training courses per year. Targeted Goal:Continuous technical development of Sears heating and air conditioning technical workforce. Responsible for the skill assessment and technical development of home appliance and HVAC technicians reporting to the DFW service region.

      • HVAC Training Development Manager

        Jan 1999 - Mar 2004
      • District Technical Trainer

        Feb 1993 - Mar 1999
    • LG Electronics

      Apr 2004 - Nov 2017

      Lead a high performance team of technical facilitation professionals. This includes the management of four LG facilities and a network of partner facilities across the country. Development of training materials and management of an online learning management system. Interface with ALL LG regional equipment sales managers to assess and plan training for the technical staff embedded in LG's wholesale distribution channel. This is a multi-pronged effort which includes online,hands-on, and train the trainer activities to educate HVAC contractors. This activity will enable them to provide truly professional installation and service of LG air conditioning systems. Responsible for setting the training direction and structure of the educational processes needed to enable HVAC professionals embrace, apply, install, and service variable refrigerant flow (VRF) air conditioning equipment in North America.

      • National Training Manager

        Jan 2016 - Nov 2017
      • National Distribution Training Manager

        Jan 2013 - Jan 2016
      • CAC Training & Quality Manager

        Apr 2004 - Jan 2013
    • Heatcraft Worldwide Refrigeration

      Nov 2018 - now
      Sales and Technical Trainer

      Heatcraft is the global leader in commercial, industrial and process cooling. We are highly focused on elevating the technical knowledge and skill level of the engineering & technical professional who have chosen to use Heatcraft products across a wide range of applications in the field. Our training team plays an integral role in the overall success of those who work with this applied product.

  • Licenses & Certifications

    • Master Certification - Instructional Design

      Langevin Learing Services - Canada
    • Master Facilitator

      Langevin Learning Services
    • Six Sigma - Green Belt

      Sears Robuck & Co.
    • Soft Skills - Mentor (train the trainer program)

      Sears Product Services - Sears University
    • EPA - Type I & Type II Refrigerant Handling Certification

      Sears Product Services
      Jan 1994