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Danielle Hall

Danielle Hall

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Followers of Danielle Hall309 followers
location of Danielle HallKnoxville, Tennessee, United States

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  • Timeline

  • About me

    Senior Associate Engineer at TeamHealth

  • Education

    • Greenville Technical College

      2012 - 2013
      Network systems administration Computer Science

    • ITT Technical Institute-Knoxville

      2013 - 2015
      Network Systems Administration Information Technology 3.43

  • Experience

    • Applebee's

      Apr 2013 - Aug 2013
      Server

      In charge of customer service.

    • Uncle Maddio's Pizza Joint

      Aug 2013 - Feb 2015
      Cashier

      In charge of preparing food that would be needed on a daily basis to ensure the restaurant could operate efficiently.

    • Bad Daddy's Burger Bar

      Feb 2015 - Oct 2015
      Server

      In charge of customer service.

    • TEKsystems

      Oct 2015 - Apr 2016
      Helpdesk Analyst

      Tier 1 Technical Support for AD, SCCM, ServiceNow, Exchange, Windows 7, Microsoft Suite Products, Hardware/Software Troubleshooting, BES Console, CISCO

    • SAIC

      Apr 2016 - Feb 2017
      Helpdesk Analyst

      Tier 1 Technical Support for AD, SCCM, ServiceNow, MS Exchange, Windows 7, Microsoft Suite Products, Hardware and Software Troubleshooting, BES Console, CISCO, ITL Certified

    • ADT

      Feb 2017 - Mar 2018
      Deskside Support Technician

      Tier II Desktop support for local campus and remote end users. SCCM patching & remediation, Windows Server Patching, VDI maintenance.

    • TeamHealth

      Mar 2018 - now

      Mobile Device Support & Management

      • Senior Associate Engineer

        Jun 2019 - now

      • Technician II

        Mar 2018 - Jun 2019

  • Licenses & Certifications

    • ITIL Foundations

      Jul 2016