Caroline Ferreira

Experience

• 

  Banco do Estado do Espírito Santo

  Feb 2004 - Feb 2005

  Trainee

  Provide administrative support to the Supervisor as well as the other members of the team.

• 

  UNIDAS/ES

  Sept 2006 - Jun 2007

  Administrative Assistant

  Obtain quotes and purchase various types of office supplies Assist coordinator and directors with administrative tasks Planing and organizing events

• 

  Conselho Regional de Administração do Espírito Santo

  Jul 2007 - Jan 2011

  Executive Assistant

  Writing decrees, resolutions, circular letters and general mailing Attending to Presidency and Superintendence solicitations Assisting on planning and realizing, profession, educational and social cultural events according to Director determinations

• 

  Senac Espírito Santo

  Jul 2012 - May 2014

  College Supervisor

  Recruit, select and hire instructors for professional education Organizing events, technical visits, fairs, graduation solemnities and other activitiesParticipating and organizing sections or study groups for improvement

• 

  Camp Qwanoes

  Jun 2014 - Dec 2019

  Team Leader

  Ensure that each employee follows food safety regulations and proceduresTrain workers to perform in designated rolesHandle shift schedules for food service workers and assign them tasks on a daily basis

• 

  Air Canada

  Feb 2020 - Apr 2020

  Customer Service Sales Agent

  Resolve product or service problems by clarifying the customer's complaint; provide assistance to navigate website and app. Promote services and products of the company. Clarify questions about loyalty program.

• 

  MOSAIC

  Sept 2020 - May 2022

  Translations Service Administrador

  Proofreading legal and institutional documents and attention. Multicultural experience : clients who have all sorts of English level and exposition to various languages (written).Provide guidance and follow up with customer requests.

• 

  Douglas College

  May 2022 - now

  International Student Life Coordinator

  Provide regular (semester cycle) student life/success programming by hosting international student orientations and curating online co-curricular course content;Organize student engagement events online and on campus to foster connection to the Douglas College community and integration between domestic and international students; Support students by providing information regarding their student life such as transportation, medical insurance, travelling to Canada,