
James Surwillo

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About me
Client focused operations and strategy expert, MA, PMP
Education

University of Guadalajara
-Associate of Arts
Webster University
-Master of Arts - MA Information Technology Management
University of Missouri-Columbia
1998 - 2002Bachelor of Arts and Science Psychology, SpanishActivities and Societies: Delta Tau Delta International Fraternity International Fraternity Council
Experience

AT&T
Nov 2013 - nowLEADERSHIP DEVELOPMENT• Utilized internal and external data to establish and track KPIs for internal programs and experiences, driving continuous improvement and measurable outcomes• Strengthened relationships with key partners and stakeholders through proactive relationship management, resulting in increased collaboration and shared success• Enhanced leadership development by facilitating, coordinating, and consulting on client needs, leading to more effective and targeted training programs Show less OPERATIONS/CHIEF OF STAFF• Revitalized communication and knowledge management strategies for a 900-employee district, boosting collaboration and streamlining information exchange • Developed, executed, and facilitated comprehensive training programs for new managers, accelerating leadership development and expediting onboarding processes • Championed community outreach efforts, including social programs, volunteer opportunities, and philanthropic initiatives, cultivating strong community ties and enhancing employee engagement. Show less
People Strategist
Sept 2022 - nowLead Performance Consultant
Oct 2021 - nowSupervisor Manager Network Planning
Feb 2021 - Oct 2021Systems Manager
Jan 2019 - Jan 2021Project Manager
Jan 2017 - Dec 2018Network Services Manager
Nov 2013 - Dec 2016
Licenses & Certifications

Certified SAFe 6 Product Owner/Product Manager
Scaled Agile, Inc.
Project Management Professional (PMP)
Project Management InstituteMar 2019
Leading SAFe
Scaled Agile, Inc.Nov 2023
Languages
- spSpanish
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