James Surwillo

James Surwillo

Followers of James Surwillo266 followers
location of James SurwilloSt Louis, Missouri, United States

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  • Timeline

  • About me

    Client focused operations and strategy expert, MA, PMP

  • Education

    • University of Guadalajara

      -
      Associate of Arts
    • Webster University

      -
      Master of Arts - MA Information Technology Management
    • University of Missouri-Columbia

      1998 - 2002
      Bachelor of Arts and Science Psychology, Spanish

      Activities and Societies: Delta Tau Delta International Fraternity International Fraternity Council

  • Experience

    • AT&T

      Nov 2013 - now

      LEADERSHIP DEVELOPMENT• Utilized internal and external data to establish and track KPIs for internal programs and experiences, driving continuous improvement and measurable outcomes• Strengthened relationships with key partners and stakeholders through proactive relationship management, resulting in increased collaboration and shared success• Enhanced leadership development by facilitating, coordinating, and consulting on client needs, leading to more effective and targeted training programs Show less OPERATIONS/CHIEF OF STAFF• Revitalized communication and knowledge management strategies for a 900-employee district, boosting collaboration and streamlining information exchange • Developed, executed, and facilitated comprehensive training programs for new managers, accelerating leadership development and expediting onboarding processes • Championed community outreach efforts, including social programs, volunteer opportunities, and philanthropic initiatives, cultivating strong community ties and enhancing employee engagement. Show less

      • People Strategist

        Sept 2022 - now
      • Lead Performance Consultant

        Oct 2021 - now
      • Supervisor Manager Network Planning

        Feb 2021 - Oct 2021
      • Systems Manager

        Jan 2019 - Jan 2021
      • Project Manager

        Jan 2017 - Dec 2018
      • Network Services Manager

        Nov 2013 - Dec 2016
  • Licenses & Certifications

    • Certified SAFe 6 Product Owner/Product Manager

      Scaled Agile, Inc.
    • Project Management Professional (PMP)

      Project Management Institute
      Mar 2019
    • Leading SAFe

      Scaled Agile, Inc.
      Nov 2023