
Timeline
Skills
AccountingBankingBusiness analysisBusiness strategyChannelCompany lawContract negotiationCrmCustomer serviceEmployee relationsFinanceHiringHuman resourcesInnovation managementInvestment bankingManagementMicrosoft excelMicrosoft officeMicrosoft powerpointMs officeOnboardingOperations managementPeople managementPerformance managementPlanningPresentationsProject planningPublic relationsRecruitingStrategy managementTeam managementTelecommunicationsVendor managementAbout me
Process oriented leader with skills to influence and negotiate in both informal and formal leadership roles, my belief is that key to success is to ensure that all are well informed and key to every realtionship is ample communication. Adaptability and effective collaboration are key strengths which define my personality, have worked in various industries and roles like Analytics, Customer Service, Operations, HR Operations, Staffing/Recruitment and finally Business Management. I personally believe that there are so many common things which I learnt in last 20 years across these roles that can help teams avoid pitfalls in operations and management.
Education

Aptech computer
1998 - 1999Diploma of computers applications computer science
University of allahabad
1995 - 1998Bachelor of commerce accounting ii
St. joseph's college, allahabad
-Intermediate physics, chemistry and maths (pcm)
Indian institute of management, lucknow
2023 - 2024Executive program in strategic management business administration and management, general
Experience

Ge capital
Dec 2000 - Mar 2004Team leader
Icici prudential life insurance company limited
Mar 2004 - May 2006Risk manager
Vodafone
May 2006 - Dec 2006Asst. manager
Hfcl limited
Dec 2006 - Nov 2008Manager | customer service delivery
Aircel
Dec 2008 - Dec 2009Manager | customer service delivery
Bank of america
Dec 2009 - nowVice president | business managementBusiness management
Licenses & Certifications

Six sigma green belt
Bank of americaAug 2010
Languages
- puPunjabi
- hiHindi
- enEnglish
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