Felicity Cheal

Felicity cheal

bookmark on deepenrich
location of Felicity ChealGreater Newcastle Area
Followers of Felicity Cheal280 followers
  • Timeline

  • About me

    Return to Work Coordinator at Port Stephens Council

  • Education

    • University of technology, sydney

      2008 - 2012
      Bachelor of management (hons) management in tourism
  • Experience

    • Potters hotel and brewery

      Jan 2007 - Jan 2008
      Food and beverage assistant

      Customer service and cash handling Bar and TAB service and poker machine attendance Courtesy bus operations Participated in the establishment of a loyalty programme Floor work, general cleaning, and maintenance

    • University of technology, sydney

      Jan 2011 - Aug 2012
      Tutor & guest lecturer

      Coordinate tutorial plans and prepare and deliver lectures Direct tutorials – explain concepts, generate discussion and provide guidance in the development of content specific and transferable skills Report to subject coordinators Mark assessments and provide feedback Recruitment of research participants, execution of research and analysis of findings

    • Central coast tourism

      Feb 2011 - Sept 2011
      Marketing assistant

      Sales Research Develop an event calendar and assist in the development of an events strategyIdentified suitable properties and forward conference leads Relationship management and networking Updated and managed website content Database management Assisted in writing, editing and design of published content

    • Tower estate

      Jan 2012 - Aug 2013
      Guest services & communications coordinator

      Assistant manager of Tower Lodge ReservationsManage website listings Supervising and training staff Liaise with potential, existing and past guests Administration and account management Marketing activities: advertising, publications and public relationsCoordination and operation of events

    • Active event entertainment

      Jan 2013 - Jan 2014
      Event & volunteer coordinator

      Key result areas:Event coordination Event logistics and planningResearching, sourcing quotes and negotiating with suppliers Team member and stakeholder communicationsCustomer serviceEvent day managementCoordinate event volunteers at a series of events held across Australia (including The Stampede). Including: recruitment, registration, ongoing communication and training, social media, bump in and out and implementation of procedures to ensure the efficient management of volunteer logistics. Also manage registrations and website content. Afișează mai puține

    • Hunter valley resort

      Jan 2014 - Apr 2015
      Front office manager

      Manage and lead reception team & develop front office rosterGuest services and cash handling Customer enquiries (via phone, email and face to face)Administrative dutiesAccounting duties (shift balances) for five business departmentGuest and supplier account management Reservations and reception dutiesStock management Set/achieve average occupancy and room rate objectives

    • Konekt

      Apr 2015 - Dec 2016
      Employment engagement officer

      • Provide Return To Work service to clients across a number of port folios (Comcare, ADF, Workers Compensation, Income Protection, Corporate) • Assist in the review, development and implementation of New Employer Services • Work with stakeholders to identify suitable duties and develop Return To Work plans• Assist in the identification of suitable vocational options and in vocational counselling• Job seeking services including sourcing/facilitating work trials, job seeker training and canvassing• Resume and cover letter development • Providing job interview preparation and training• Identify and engage potential employers• Networking, business development and relationship management• Reverse marketing• Labour market research and analysis• Job placement and post placement support Afișează mai puține

    • Port stephens council

      Dec 2016 - Oct 2020
      Return to work coordinator

      Workers compensation claims, return to work and injury managementMonitor and update Council's Integrated Risk Management System Conduct workplace ergonomic assessments Develop and drive employee Health & Wellness Program Planning and execution of Health Surveillance Program and immunization schedule Develop reports and graphs relating to workers compensation, incident reporting and investigation and injury management Assistance with conciliation, court appearances and preparation of briefs for legal counselWork on a variety of projects within Corporate Risk and WHS Afișează mai puține

  • Licenses & Certifications

    • Certificate iv work, health & safety

      Strategic corporate training
    • Return to work coordinator

      Nsw state regulatory authority
    • Whs general construction induction - white card

      Local government training institute
      Jan 2017