Experience

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  Potters hotel and brewery

  Jan 2007 - Jan 2008

  Food and beverage assistant

  Customer service and cash handling Bar and TAB service and poker machine attendance Courtesy bus operations Participated in the establishment of a loyalty programme Floor work, general cleaning, and maintenance

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  University of technology, sydney

  Jan 2011 - Aug 2012

  Tutor & guest lecturer

  Coordinate tutorial plans and prepare and deliver lectures Direct tutorials – explain concepts, generate discussion and provide guidance in the development of content specific and transferable skills Report to subject coordinators Mark assessments and provide feedback Recruitment of research participants, execution of research and analysis of findings

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  Central coast tourism

  Feb 2011 - Sept 2011

  Marketing assistant

  Sales Research Develop an event calendar and assist in the development of an events strategyIdentified suitable properties and forward conference leads Relationship management and networking Updated and managed website content Database management Assisted in writing, editing and design of published content

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  Tower estate

  Jan 2012 - Aug 2013

  Guest services & communications coordinator

  Assistant manager of Tower Lodge ReservationsManage website listings Supervising and training staff Liaise with potential, existing and past guests Administration and account management Marketing activities: advertising, publications and public relationsCoordination and operation of events

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  Active event entertainment

  Jan 2013 - Jan 2014

  Event & volunteer coordinator

  Key result areas:Event coordination Event logistics and planningResearching, sourcing quotes and negotiating with suppliers Team member and stakeholder communicationsCustomer serviceEvent day managementCoordinate event volunteers at a series of events held across Australia (including The Stampede). Including: recruitment, registration, ongoing communication and training, social media, bump in and out and implementation of procedures to ensure the efficient management of volunteer logistics. Also manage registrations and website content. Afișează mai puține

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  Hunter valley resort

  Jan 2014 - Apr 2015

  Front office manager

  Manage and lead reception team & develop front office rosterGuest services and cash handling Customer enquiries (via phone, email and face to face)Administrative dutiesAccounting duties (shift balances) for five business departmentGuest and supplier account management Reservations and reception dutiesStock management Set/achieve average occupancy and room rate objectives

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  Konekt

  Apr 2015 - Dec 2016

  Employment engagement officer

  • Provide Return To Work service to clients across a number of port folios (Comcare, ADF, Workers Compensation, Income Protection, Corporate) • Assist in the review, development and implementation of New Employer Services • Work with stakeholders to identify suitable duties and develop Return To Work plans• Assist in the identification of suitable vocational options and in vocational counselling• Job seeking services including sourcing/facilitating work trials, job seeker training and canvassing• Resume and cover letter development • Providing job interview preparation and training• Identify and engage potential employers• Networking, business development and relationship management• Reverse marketing• Labour market research and analysis• Job placement and post placement support Afișează mai puține

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  Port stephens council

  Dec 2016 - Oct 2020

  Return to work coordinator

  Workers compensation claims, return to work and injury managementMonitor and update Council's Integrated Risk Management System Conduct workplace ergonomic assessments Develop and drive employee Health & Wellness Program Planning and execution of Health Surveillance Program and immunization schedule Develop reports and graphs relating to workers compensation, incident reporting and investigation and injury management Assistance with conciliation, court appearances and preparation of briefs for legal counselWork on a variety of projects within Corporate Risk and WHS Afișează mai puține