Experience

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  Factset

  Jul 2020 - Aug 2024

  • Managed 10+ products, achieving a 100% client retention rate through strategic oversight and exceptional client relationship management. • Achieved a 95% client retention rate by conducting training sessions on problem-resolution techniques for 50+ employees within 3 months. • Secured a $60,000 ASV client by customizing product features and delivery timelines using agile project management methodologies. • Led a team of 5, mentored and trained them on product management, created additional product documentations resulting in 7% sales growth.• Maintained 100% team stability in the absence of a Product Manager by utilizing project management and adopting agile methodologies for 10 months, hence was awarded twice. Show less • Collaborated with diverse content stakeholders to ensure successful product builds, aligning content strategies with product objectives and requirements.• Contributed to a 70% improvement in real-time speaker prediction accuracy through AI model content testing. • Queried and analyzed thousands of rows in SQL databases, using joins to extract comprehensive data to embed in APIs, resulting in significant optimization of user experience (UX).• Implemented Agile methodologies, collaborated with the technology team, and improved product features resulting in a 20% increase in sales and a change in future management strategy. Show less

  • Associate Product Specialist

    Apr 2022 - Aug 2024

  • Senior Product Analyst

    Jul 2020 - Mar 2022