Experience

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  Kfc

  Feb 2016 - Jun 2016

  Cashier

  • A fulltime worker managing financial and sales of goods in a branch five days a week. • Played important role in developing communication skill and listened attentively to customer’s needs while having a pleasant and friendly manner

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  Oden oishi

  Jan 2019 - Feb 2019

  Food server
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  Home tuition job

  Nov 2020 - Nov 2021

  Home tutor

  • Promote my own ads using social media and make appointments to arrange teaching classes. • Required good communication skill, high order thinking skill, creative thinking and dedication. • Evaluated student’s progress and discussed the results with their parents. • Experienced in making invoices and receipts for students/parents.

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  Petronas

  Jan 2021 - Nov 2021

  Corporate communications & administration intern

  • As an assistant designer editing for Corporate Communication, and had a hands-on experience on managing design visual management (poster, booklet and banner) for the big campaign. • Designing an identity company such as logos for websites, dashboards and organisational systems.• Organizing and maintaining information, coordinating calendars, analysing data, and providing general office support.• Support General Administrative function including prepraring documents, report and compiling records.• Enhance my critical and creative thinking abilities. Tunjukkan kurang

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  Petronas

  Jan 2022 - Feb 2022

  Facilities management assistant

  Turn Around 2022

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  Tm one

  Feb 2022 - Jul 2022

  Protègè in government specialised service (specialised mobile satellite & maritime)

  Government Specialised Services ( Strategic Specialised Services, SSS )• Compile invoice, support preparation of presentation for discussion at various levels of the organization.• Advise clients on product services provided.• Set sales and revenue targets and work diligently to meet them.• Support the development of strategic based on data analysis to get better engagement with new and exist clients.• Prepare monthly report ( using excel and sharepoint ).• Purpose date and time with client to ensure the testing run smoothly. (LRIT) Tunjukkan kurang

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  Fedex

  Jul 2022 - now

  Clearance broker associate

  Customs Clearance Broker (Nordic Countries - Norway)Belgium Export (Current Position) Main role is designated towards the classification of shipments which include: 1. The imports of goods into Norway respectively• Routine submission of clearance declaration forms to Norway customs according to daily shipment volume. • Designated as team focal member, responsible for the delegation of shipments towards team members, communicating any issues & concerns from the team towards Norway local team and direct Team Leader. • Recording of solutions from problem-solving cases & creation of step-by-step guides for the reference of current brokers, and to facilitate future training of new brokers. • Involves providing clearance and brokerage support to external customers and completing any related administration• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members• Accuracy & Attention to Detail• Microsoft Office & PC Skills• Planning & Organizing Skills• Interpersonal Skills• Problem Solving Skills Tunjukkan kurang

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  Humankind.my

  Jan 2024 - now

  Buddy bear helpline (pfa)

  Actively serving as a helpline volunteer, demonstrating dedication to assisting children in need.• Completed PFA training, equipping with skills to provide no with skill to provideimmediate psychosocial support to children facing various challenges.• Specialized training includes modules such as "PFA for Children" and "Child Rights & Safety,"showcasing expertise in addressing the unique concerns of young callers.• Received training in empathy and active listening, critical skills for establishing trust and effectively assisting children in distress.• Trained in phone skills and best practices for professionally and supportively handling child callers, ensuring positive interactions.• Well-prepared for crisis situations through training in crisis management, enabling immediate help and support for children facing urgent issues Tunjukkan kurang