Kgothatso Makhene

Kgothatso makhene

bookmark on deepenrich
location of Kgothatso MakheneMafikeng, North-West, South Africa
Followers of Kgothatso Makhene1000 followers
  • Timeline

  • About me

    BA Communications | Digital Marketer | Seasoned Hotel Manager | Experience in opening a brand new Hotel

  • Education

    • International hotel school

      2014 - 2016
      Diploma in hotel management hotel management/ food and beverage

      Hotel Management-Managing all departments of a hotelSpeciality: Food and Beverage Manager Diploma *City and Guilds qualification*National Qualification

    • North-west university / noordwes-universiteit

      2022 - 2024
      Bachelor of arts in communication corporate communications distinction (cum laude)
  • Experience

    • Holiday inn express

      Jan 2014 - Sept 2014
      Trainee

      I worked in all the departments, front desk ,reservations, housekeeping & the kitchen.

    • Holiday inn

      Oct 2014 - Dec 2015
      Food and beverage manager trainee

      Food and Beverage Management -Restaurant -Conferencing -Conferencing Co-coordinator -Kitchen -Bar

    • Tsogo sun

      Dec 2015 - Aug 2016
      Reservations agent

      Making individual bookings.-Group bookings-Meeting room bookings.-Doing Revenue forecasts.-Problem solving.-Checking arrivals daily-Check booking sites-Site inspections

    • Luxury lifestyle group

      Sept 2016 - Jan 2019
      Manager (pre-opening and opening)

      -Implementing new processes for all departments (Front desk, housekeeping and Maintenance)-Training staff-Implemented a traineeship program between our hotel and hotel schools-Deal with customer complaints-New ideas on how to grow the business-Ordering equipment,furnisher,linen etc.-Checking accounting books (outstanding amounts)-Site inspection

    • Minor hotels

      Feb 2019 - Jul 2020
      Central reservations agent

      I was based at head office,providing support for 8 different properties,located in Zambia, Mozambique,Namibia, Botswana and Gaborone.I was in charge of their reservations,answering calls and live chats, including dealing with mystery shoppers to get the best possible score

    • North-west university / noordwes-universiteit

      Feb 2023 - Jul 2024
      Academic peer mentor

      Duties Performed:• Mentoring First year students in the Humanities Faculty, particularly in the School of Communication• Mentoring first year students in time management and study methods •Tutoring all modules for first years under BA Communication • Availing information to first year students in order to help them adjust to UniversitySkills: •Mentoring • Time Management • Organisation skills • Data analysis • Analytical Skills

  • Licenses & Certifications

    • Ef set english certificate 68/100 (c1 advanced)

      Ef standard english test (ef set)
      Oct 2024
      View certificate certificate
    • Ef set english certificate 77/100 (c2 proficient)

      Ef set
      Dec 2024
      View certificate certificate