Experience

• 

  Renaissance hotels

  May 1995 - May 1996

  Guest services manager
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  Marriott international

  Jun 1996 - now

  Chair a leadership position within the organization, providing leadership and technical expertise in developing, implementing, and administering the safety, security, and privacy operations/program for Four & Five Diamond Resorts that have consisted of a hotel, golf course, four separate residential associations, and a private club.➡️Serve as the Resort’s SME on security matters, advocating security policy, governance, standards, training, and operational measures that streamline security operations, minimize loss, and mitigate risk exposure.➡️Provide expertise and direction on all matters relating to physical security, security risk identification, security awareness, crisis management, travel security, executive security, and investigative matters.➡️Create and implement Site Security Policies, management systems, procedures, guidelines, standards, and best practices; proactively evaluate enterprise-wide effectiveness and adherence to measures for continuous improvement.➡️Coach, develop, and mentor a team of 24 security officers that are charged with safeguarding three unique locations under one resort property; complete 1:1 and group training of staff to ensure optimal performance.➡️Assess the Environmental, Health, Safety, and Security actions of the location and interact daily with various department leaders to integrate security with safety and health tasks.➡️Head the Safety Committee and support investigations through heavy involvement in claims investigations, legal depositions, and delivering court testimony to support cases➡️Experienced in, executive protection details, high-threat event planning, coordinating, and delivering security operations in high-risk situations across multiple properties simultaneously. Show less

  • Director of Loss Prevention

    Sept 2005 - now

  • Assistant Director of Loss Prevention

    Nov 2003 - Aug 2005

  • Loss Prevention Supervisor

    Jul 2001 - Oct 2003

  • Loss Prevention Trainer

    Jun 1996 - Jun 2001