Experience

• 

  Executive technologies, inc.

  Nov 2007 - Sept 2009

  Network technician

  Designed, planned, and implemented customers network and security infrastructureConfigured customers servers, and client computersInstalled and configured customers server OS (Server 2003 SBS, 2003 Enterprise, 2003 Standard and Server 2008)Installed and configured customers Exchange servers (Exchange 2003 and 2007)Set-up and maintained customers active directory login IDsSet-up and maintained customers exchange accountsCreated and maintained security groups, distribution lists and shared mailboxesTroubleshoot issues with users login IDs and computersIntegrated customers copiers into their networkInstalled customers new phone systems, PBX, Voicemail, and VOIP systems Show less

• 

  Wells fargo home mortgage

  Nov 2009 - May 2011

  Info security analyst

  Set-up and maintained active directory login IDsSet-up and maintained exchange accountsCreated and maintained security groups, distribution lists and shared mailboxesTroubleshoot issues with users login IDs and computersProcess problem tickets, change requests, & work orders through BMC Remedy software

• 

  Farmers mutual hail insurance

  Oct 2011 - Dec 2012

  Pc support technician i

  Re-Image laptopsTroubleshoot hardware and software issuesTroubleshoot issues with users login IDs and computersTroubleshoot issues with VMwareTroubleshoot issues with users Citrix Zen desktops.Process problem tickets, change requests, & work orders through Service Desk software

• 

  Midamerican energy company

  Mar 2014 - now

  System Analyst 2 at MidAmerican Energy Company Monitor, and manage batch processing jobs utilizing automated scheduling software in mainframe and opensystems environments. Maintain and decommission servers.

  • System Analyst 3

    Jun 2024 - now

  • System Analyst 2

    Nov 2019 - Jun 2024

  • EOC Analyst II

    Mar 2014 - Nov 2019