
Timeline
About me
Export Customer Service
Education

Humber college
2018 - 2020Postgraduate in global business management international business postgraduateThis postgraduate is providing me foundational business courses in finance, management, global economics, and logistics. Specialization options include global trade, international business law, import/export trade, entrepreneurship, and marketing.

Universidad panamericana
2011 - 2016International business and administrationThis career gave me the necessary tools to be able to start or manage any company with international operations, detect opportunities abroad for the purchase and sale of products and services, analyze the economic, political, social and cultural situation of the different countries and regions and get involved in all the processes of negotiation.
Experience

Avalos arquitectos asociados sc
May 2013 - Jul 2013BuyerBuyer representative for construction and maintenance of houses at Cabo San Lucas, Mexico.Thissummer job consisted in finding the best suitable materials, parts, and machinery required for theconstruction and maintenance of the houses under construction.

Monica page logistics, corp.
May 2014 - Jul 2014Administrative assistantSummer internship as Administrative Assistant at Monica Page Logistics Corp. TheMain activities at this logistic company were to assist all the areas, since the warehouseand packing until the clearance documents.

Emprende idea incubadora
May 2015 - Jul 2015Administrative assistantAssistant in a Mexican incubator company for a summer. The daily activities consisted ofgiving assistance and support to the participants that want to create their own business with the help of the company and to my coworkers.

Avnet
Aug 2016 - Dec 2017Customer servise representativeThis position required collaboration, skills and effective communication between Sales, Supply Chain, Management, Logistics, Credit Department, and Warehouse. The activities included: follow up customer requirements, create and monitor purchase orders, ensure on-time delivery to the customer, manage a large amount of data and deliver it as reports and maintain daily reports in order to give the last and most accurate status of the orders.

Kuehne+nagel
Jul 2019 - Dec 2019Customs internProvide support as a link between the customs department and the customers bymonitoring, distributing, and answering emails. In addition, data entry submission and releasethrough the systems CargoWise and AS400 of the incoming orders from customers.

Hamburg süd
Jun 2021 - nowExport customer serviceEnsure that customer is aware of the required paperwork for exports, gather those documents, Input bookings into Hamburg Sud booking system, co-ordinate with load centering for all cargo out of Canada and USA, advise customers of containers and bookings status through email and phone, work with hazardous bookings & monitor emails.
Licenses & Certifications
- View certificate

Verified international academic qualifications
World education servicesJun 2023
Languages
- spSpanish
- enEnglish
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