Experience

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  Shahidullah asssociates (construction and consulting firm)

  Oct 1997 - Mar 1999

  Assistant engineer (electrical)

  Responsibilities• Visit different Government Institutions/establishments to know its electrical needs.• Prepare reports with diagram on the electrical needs identified in different visits.• Design electrical substation (11 KV/440 V) with identification of civil works and supervise installation (comprising of transformer, HT and LT switch gear, PFI plant etc.)• Supervise station AC power wiring at different government institutions.• Work as a team member for preparing tender documents submitted to different Government Institutions. কম দেখুন

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  Systems & services limited (telecom & it network system integrator)

  Mar 1999 - Apr 2005

  Manager, technical

  Responsibilities• Lead and manage an engineering team of 20 members for installation, testing & commissioning of telecom and data networking equipment and customer support management at different sites and for turnkey project implementation. • Identify implementation requirements from tender documents, estimation of resource requirements, various phases of preparation of budget etc.• Plan and managing of survey, installation, testing and commissioning of telecom and data networking equipment to different premises of customer.• Keep track of progress and ensure the project is on time and budget, maintain records of expenditure, accounting and costing.• Management of equipment, planning of purchasing and inventory management.• Deploying nationwide Digital Data Network in 77 locations of 45 districts for BTTB based on Alcatel 7670 ESE Multiservice platform having ATM backbone and Alcatel 3600+, 3600, 3630 MainStreet Bandwidth Manager associated with Alcatel 5620 NMS.• Network Management System management for ADSL using Alcatel 5523 AWS and Alcatel 5620 NMS for TDM and frame relay services based on Solaris operating platform. • Providing solutions for customer implementation demand and selection of equipment.• Act as a team member for preparing tender documents and technical proposal.• Installation, configuration and commissioning of telecom and data networking equipment, Alcatel MainStreet 2753, 2801 & 2902 DTU/ NTU of DDN and various models of Cisco routers at different customer premises.• Digital Data and X.25 network operation and maintenance and customer support.• BTS, microwave and rectifier installation at different sites for grameen phone and Citycell. কম দেখুন

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  Integrated services limited (sheba phone, a leading pstn operator)

  May 2005 - Feb 2009

  Senior manager (head of operations)

  Responsibilities• Lead an engineering team of 56 members for nationwide all IP based CDMA network operation & maintenance (SNMP network, router, Softswitch & OMC, BSS, Media Gateway, HLR, VLR, call routing, transmission network, rectifier, inverter, generator, environmental monitoring system, firefighting system, air conditioning system, FWP etc.)• Review network reports, monitoring performance of system at regular intervals by analyzing various factors like BHCA, ASR, Erlang, link utilization, number of calls attempted, success and failures etc. and implement solutions to improve network quality.• Providing expert level technical support to engineering team members for configuration of core switching equipment, SDH multiplexers and other elements in the network and addressing of various network problems. • Plan and liaise with other operators for interconnection and new transmission link, optimize and efficient routing, trunking and signaling in line with network demand. • Mail correspondences with vendors’ representatives to resolve critical technical issues.• Prepared National Numbering Plan for Sheba Phone as per BTRC guide line and implemented the same with efficient routing plan.• Act as a mentor for Marketing & Finance Division to guide in various technical issues subject to customer support and network operation.• Capex & Opex budget preparation and control function within O&M division. কম দেখুন

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  Getco group

  Feb 2009 - now

  General manager

  General Manager, Operations GETCO Telecom Ltd (ICX) & HRC Technologies Ltd (IGW): 03/2009 to till to date.Operational Oversight• Managing day-to-day operations of the business.• Manage an engineering team of 35 members for configuration, operation, maintenance and performance of an International Gateway and Interconnection Exchange.Strategic Planning• Generating business and leading workforce towards accomplishing business and corporate goals through deal preparation while mutual exchange of traffic in international voice business.• Strategy planning for new interconnections, liaise with global partners – signing NDA and agreement, interconnection, resource allocation, monitoring utilization and following up till to payment receipt.Financial Management• Working with finance team to develop and manage budgets.• Monitoring financial performance and identifying areas for improvement.• Making decisions about capital investment, and resource prioritization.Customer Relations• Building and maintaining positive relationships with both global and local partners.• Addressing customer concerns and ensuring high levels of customer satisfaction.Performance Monitoring & Quality Control• Review network reports and monitor performance by analyzing various factors i.e. BHCA, ASR, CCR, Erlang, link utilization.• Implementing measures to improve service quality and efficiency.Supply Chain Management• Managing supply chain processes, including procurement and inventory management.Risk Management• Identifying and managing risks that could impact the business operation and organization.• Implementing strategies to mitigate risks and ensure business continuity.Compliance• Ensuring that the organization complies with relevant laws and regulations.• Implementing policies and procedures to maintain compliance.Community and Stakeholder Relations• Building positive relationships with the local community and other stakeholders. কম দেখুন