Experience

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  Citibank india

  May 2003 - May 2007

  Customer success manager
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  Ss&c technologies

  May 2007 - Oct 2017

  Manager - product owner

  Key Result Areas:-Coordinated with Business & Development Teams to deliver new solutions and upgrades to existing applications-Interacted with stakeholders from India, US & UK to learn, understand, and gather requirements -Monitored multiple projects from conceptualization and visualization to technology mapping and final execution -Translated business requirements into highly specified project briefs Led & managed new product initiatives; conducted requirements analysis and prepared specific proposals for modified systems -Interacted with the development team to understand software limitations- Worked closely with Developers & Users to ensure technical compatibility and user satisfaction - SQL reports and Data analysis - Managed backlog of user stories, feature prioritization and sprint management for multiple products simultaneously in an agile environmentHighlights:Led multiple automation projects that overall helped operations save 20% of daily manual effortPlayed a lead role as a product owner in building Ticket Management Software from inception, which resulted in savings of over 10 lac per year for the companyAutomated legacy process flows for business in coordination with the development teams to achieve higher levels of transparency, efficiency & productivity metrics across departments Show less

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  Worksuite technologies (workmarshal)

  Oct 2017 - Aug 2022

  Co-founder

  The idea behind Workmarshal was to make tools such as tasks, projects, tickets, documents, and company intranet available to organizations in a single-window at an affordable rate. The vision was to help small to mid-sized organizations improve their productivity and efficiency metrics while bringing transparency to day-to-day work management processes. The product was a SaaS offering with an easy interface and quick adaptation path. The venture, unfortunately, failed for various reasons. However, as an entrepreneur, it was a great learning curve for me professionally and personally. It has upgraded my perception and understanding of several aspects of business and life. I have become a lifelong learner who is excited to learn every day.Key Result Areas:-Conducted the UI/UX research for web & mobile applications; designed wireframe prototypes for the same - Provided vision and direction to the development team from inception to delivery of the final product; brainstormed with the team to ensure correct architecture - Designed a complete product roadmap and user stories- Ensured timely completion & delivery of product/features to live clients and extended production support of multiple application modules; identified & implemented solutions that effectively resolved problems/issues and provided improvement-Performed market research and formulated a strategy for the right product positioning; generated leads for business through multiple channels- Designed and implemented marketing campaigns with continuous analysis of data points for improving metricsHighlights:-Delivered over 150 product demos to prospects & channel partners from India and US -Proven track record in closing sales and serving 2 paid clients -Contributed in onboarding around 6 clients for extended evaluation periods-Raised capital from US based angel investor Show less

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  Learningmate

  Aug 2022 - now

  Product owner

  Helping the world's top education brand Macmillan, in their digital transformation journey. Building modern applications and tools to make the learning experience and education life cycle both easy and exciting for millions of users.