Murugappan Singaram, CSM®, CSPO®, SAFe® Agilist, KMP

Experience

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  Bhari Information Technology Systems Sdn. Bhd.

  Aug 2000 - Jan 2001

  Analyst Programmer
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  Bhari Information Technology Systems Pvt. Ltd.

  Feb 2001 - Jun 2002

  Software Engineer
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  Eonour Technologies Ltd.

  Jun 2003 - Dec 2003

  Program Manager
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  Satyam Computer Services Ltd

  Dec 2003 - Apr 2006

  Consultant
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  Cognizant

  Jul 2006 - Nov 2017

  • Sr. Technical Project Manager/Program Manager @ Warner Bros

    Sept 2016 - Nov 2017

  • Sr. Technical Project Manager/Program Manager @ Amgen

    Nov 2015 - Aug 2016

  • Sr. Technical Project Manager/Program Manager/Solution Architect @ Elavon

    Sept 2012 - Oct 2015

  • Senior Project Manager @ Cognizant

    Jul 2012 - Aug 2012

  • Project Manager/Vendor Manager @ American Express Bank

    Jan 2012 - Jun 2012

  • Technical Project Manager/Program Manager/Solution Architect @ Cognizant

    Jul 2006 - Dec 2011
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  Anthem, Inc.

  May 2018 - Aug 2018

  Project Manager Scrum Master

  •Manage projects process stages: initiate, plan, elaborate, design, build, test, implement, monitor and control and close.•Facilitated and Participated actively in planning activities for the Program Increment.• Worked with the Product Owner to refine the Product Backlog to prepare for the PI (Program Increment) planning sessions, updating the team backlog to estimate features for the upcoming Program Increment. Leading the development team to size features and stories, and figure out what can be committed in the Program Increment based upon the team’s established velocity. •Involved with story definition, providing clarifications necessary to assist the team with their story estimates and story sequencing, and drafting the organizations specific objectives for the upcoming Program Increment (PI)•Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.•Protected the team from external interruptions •Coached and guided the team toward stable velocity, successfully meeting sprint commitments and project target dates.•Remove the impediments for the scrum team.•Facilitated team on the agile process. Make sure that team is following agile processes•Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.•Work closely with onshore and offshore team to ensure project deadlines are met with quality deliverables Show less

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  Sogeti

  Aug 2018 - Feb 2019

  Scrum Master / Product Owner at Kroger

  •Defined product vision, strategy and roadmap.•Migrated to NCPDP SCRIPT Version 2017071 from 10.6 which will modernize e-prescribing, improve patient safety and prescription accuracy, and create workflow efficiencies for Kroger healthcare and pharmacies.•Reduced the need for manual processes for patient data exchange that disrupt provider and pharmacy workflows.•Enabled pharmacies to electronically request prescriptions for medications they have not previously dispensed or readily transfer prescriptions from pharmacy to pharmacy.•Enriched medication history with additional data elements required.•Migrated to latest FDB Medknowledge drug data framework that enables enabled Kroger to conduct drug utilization reviews to improve how drugs are prescribed, dispensed and used. •Communicate with stakeholders across the board, including customers, business managers, and the development teams to make sure the goals are clear and the vision is aligned with business objectives.•As Agile Coach (Agile PMO), facilitated and provided training to the team on the agile process. Make sure that team is following agile processes.•Facilitated and Participated actively in planning activities for the Program Increment. •Worked with the Product Owner to refine the Product Backlog to prepare for the PI (Program Increment) planning sessions, updating the team backlog to estimate features for the upcoming Program Increment. Leading the development team to size features and stories, and figure out what can be committed in the Program Increment based upon the team’s established velocity.•Involved with story definition, providing clarifications necessary to assist the team with their story estimates and story sequencing, and drafting the organizations specific objectives for the upcoming Program Increment (PI). Helped in removing roadblocks.Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings. Show less

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  Ingersoll Rand

  Oct 2019 - Mar 2020

  Senior Technical Agile Project Manager

  • Managed SharePoint Projects for Trane Technologies (formerly Ingersoll Rand) with ~45,000 users, ~8,000 SharePoint site collections spread across globally encompassing all business units.• Partnered with Microsoft, Infrastructure and Security teams in creating long term SharePoint road-map for the company and led the SharePoint team through a series of upgrade/migration projects• Led Separation of SharePoint sites during Ingersoll Rand /Gardner Denver merger. Lead design, development and implementation of separation work within the company. By using Scrum, the team completed the separation of sites.•Created and implemented Governance policies and processes that resulted in eliminating orphaned and unused sites in the environment and improved SharePoint sites ownership.•Generated and analyzed complete inventory of SharePoint O365 tenant and documented them with ownership and security details.•Came up with a process, setup and initiated reviews with the users to identify the site owners; worked with site owners to classify the sites based on company•Created plan and scheduled the sites that are classified as both companies for cloning using Sharegate. Guide and support the site owners to perform UAT. Planned and scheduled the sites for incremental migration, user access segregation and cut over. Show less

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  Xerox

  May 2021 - now

  Technical Delivery Project Manager

  Responsible for service delivery management of enterprise collaboration services. Key services include O365 tenant management, SharePoint, MS Teams and One-drive for business. Ensure services meet SLA and quality requirements. Design and test new O365 solutions. Support O365 tenant to tenant migrations. Consult with the business on IT solutions and technologies.Monitors the effectiveness of all service level management tools and processes in use. Recommends and justifies the purchase of new or upgraded tools and processes.• Responsible for service delivery management of enterprise collaboration services. Key services include O365 tenant management, SharePoint, MS Teams and One-drive for business. Ensure services meet SLA and quality requirements. Design and test new O365 solutions. Support O365 tenant to tenant migrations. Consult with the business on IT solutions and technologies.• Lead SharePoint projects related to mergers and acquisitions, ensuring seamless integration of systems and processes.• Develop and execute project plans for SharePoint migrations, including timeline, budget, and resource allocation.• Coordinate with IT, legal, and business teams to align SharePoint solutions with M&A objectives.• Oversee and performed the migration of data, applications, and workflows to new SharePoint environments, ensuring minimal disruption and data integrity.• Facilitate communication between technical teams and stakeholders, translating requirements into actionable tasks.• Implement process improvements to enhance project efficiency and team productivity.• Conduct quality assurance tests and oversee user acceptance testing (UAT) to ensure deliverables meet specifications.• Provide training and support to end-users, enhancing their understanding and usage of SharePoint solutions.• Performed Migrations: File Share to SharePoint Online, SharePoint On-Prem to SharePoint Online, SP Online to SP Online, OneDrive, Tenant to Tenant, DocuShare to SP Online. Show less