Brooke Empey

Experience

• 

  Turtle Jack's Muskoka Grill - Erin Mills, Mississauga

  Mar 2016 - Jun 2017

  Hostess Server

  I met, greeted and sat all guests as a host. Provided a friendly and welcoming environment for all guests upon first arrival into the restaurant. Lastly, I strategized, developed and executed many nightly events including the 2017 Super Bowl fundraiser and auction.

• 

  David's Bridal

  Apr 2017 - Sept 2017

  Customer Service Representative

  I was in charge of scheduling all appointments for every guest fitting, alterations and accessory comeback as needed. I also, maintained an organized and clutter free environment from the scheduling book to file folder to inventory on the floor. I handled all cash transactions of amounts ranging from $50 - $10 000. Lastly, I professionally dealt with all customer complaints providing each guest alternative options and ensuring every complaint was handled in an understanding manner.

• 

  Moxie's Grill & Bar

  Nov 2017 - now

  Server

  I exceed guest expectations by providing likeable and fitting options from the menu. I lead all servers into a nightly team close by monitoring and executing restaurant closes up to management standards. Lastly, I handle cash, debit and credit transactions for all bills.

• 

  Kensington Tours

  Mar 2020 - Apr 2020

  Product Support Intern
• 

  LCBO

  May 2020 - Sept 2020

  Customer Service Representative
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  Country Heritage Park

  Sept 2020 - May 2021

  Wedding Coordinator
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  Peninsula Ridge Estates Winery

  Apr 2021 - Oct 2021

  Assistant Restaurant Manager & Event Manager
• 

  Eataly

  Oct 2021 - Sept 2023

  Events and Education Lead
• 

  XMC - the Official Sponsorship and Experiential Marketing™ Agency

  Sept 2023 - now

  Senior Coordinator