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Alexandra Wascher-Mganga

Alexandra Wascher-Mganga

Contact Centre Operations Team Leader

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location of Alexandra Wascher-MgangaUnited Kingdom

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  • Timeline

  • About me

    Deputy Head PMO @ Department for Business and Trade | MSc Gender, Development and Globalisation

  • Education

    • Harvard University

      2019 - 2020
      Strengthening Community Health Worker Programs - online course Community Health Services/Liaison/Counseling 93%

      An online course undertaken in strengthening community health worker programmes, particularly in the regions of Africa and Asia.

    • University of Westminster

      2011 - 2014
      Bachelor's degree Development Studies and International Relations Upper Second Class Honours (2:1)

      Activities and Societies: volleyball

    • The London School of Economics and Political Science (LSE)

      2016 - 2018
      Master of Science (MSc) Gender, Development and Globalisation Merit

      Activities and Societies: Volleyball Society The programme provided me with a thorough understanding of economic and social processes that shape the contemporary global world and their gendered outcomes. It provided me with the diverse analytical tools and theoretical approaches to be able to analyse development and globalisation from a uniquely gendered perspective.

  • Experience

    • Stericycle UK

      May 2014 - Jul 2016
      Contact Centre Operations Team Leader

    • Department for Work and Pensions (DWP)

      Jul 2016 - Sept 2018

      • Work Coach Team Leader - Westminster & Marylebone Jobcentre

        Feb 2017 - Sept 2018

      • Work Coach - Marylebone Jobcentre

        Jul 2016 - Jan 2017

    • Department for Exiting the European Union

      Aug 2018 - May 2019
      Policy Advisor

    • Civil Service Fast Stream

      Aug 2018 - May 2019
      Fast Streamer

      9 months fast stream placement - early promotion from Fast Stream.

    • Department for Work and Pensions (DWP)

      Apr 2019 - Oct 2021
      Senior Project Manager - Project Delivery Pool

    • Foreign and Commonwealth Office

      Oct 2019 - Oct 2019
      Departmental Impact Group Liaison Officer - No Deal Brexit

    • Department for Levelling Up, Housing and Communities

      Aug 2021 - Jul 2023
      Deputy Head of PMO and Business Manager - Afghan Resettlement Team

    • Department for Business and Trade

      Jul 2023 - now
      Deputy Head of Priority Events PMO

  • Licenses & Certifications

    • PRINCE2® Foundation and Practitioner Certification Training

      AXELOS Global Best Practice
      Dec 2019

    • APM Project Management Qualification (PMQ)

      Association for Project Management
      Nov 2019

    • Agile® Project Management Certifications

      APMG International
      Jul 2019

  • Volunteer Experience

    • Children's Champion

      Issued by Unicef UK on Oct 2018
      Unicef UKAssociated with Alexandra Wascher-Mganga