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Ana Kostadinovic

Ana kostadinovic

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location of Ana KostadinovicBelgrade, Serbia
Phone number of Ana Kostadinovic+91 xxxx xxxxx
Followers of Ana Kostadinovic397 followers

  • Timeline

    Jun 2011 - May 2018

    Television Journalist and Screenwriter, TV reporter

    RTV Pink
    Sept 2013 - May 2018

    Seller Support Representative

    Sitel Group
    Jun 2018 - Jan 2025

    Senior Solution Analyst - Global Presales Team in Serbia

    NCR Corporation
    Belgrade, Serbia
    Current Company
    Apr 2025 - now

    Inside Sales Specialist

    NCR Voyix

  • About me

    Inside Sales Specialist

  • Education

    • Nlp starter, 2016

      -

    • University of belgrade, faculty of philology

      2006 - 2011
      Master's degree applied linguistics spanish language and literature

      Activities and Societies: Scholarship for Young Talents ''Dositeja'' (2010/2011) Scholarship for Catalan Course in Gironella and Masdenverge in Spain by Institute Ramon Llull (2011) Volunteer teacher in Fifth High School as a Spanish Teacher A1 - organized by AIESEC and Institue of Foreign Languages

    • University of belgrade, faculty of philology

      2006 - 2010
      Bachelor's degree spanish department

      Activities and Societies: Scholarship for Young Talents ''Dositeja'' (2009/2010) Scholarship for Catalan Course in Mallorca and Andorra by Institute Ramon Llull (2010) Scholarship for Spanish Course in Santander by Institute Cervantes in Belgrade (Universidad Internacional Menéndez Pelayo, September 2008)

  • Experience

    • Rtv pink

      Jun 2011 - May 2018
      Television journalist and screenwriter, tv reporter

      • Designing and recording television reports for talk show• Script writing and organization in TV studio• Interviewing and selecting people for specific roles

    • Sitel group

      Sept 2013 - May 2018
      Seller support representative

      • Communicating with sellers via mails and phone calls in Spanish and English Language - Inbound and Outbound phone calls• Advising sellers to improve their business and helping them to resolve technical issue related to seller account• Multitasking and troubleshooting to resolve sellers' requests (50-100 per week) respecting metrics, targets and SLA• Achieving goals and positive customer feedback on a daily and weekly basis• Feed Department advisor

    • Ncr corporation

      Jun 2018 - Jan 2025

      • Supporting preparation of consolidated Services and Hardware quotations (based on pricebooks and inputs from 3rd parties) to internal customers (primarily Sales) and sometimes external customers.• Working with multiple functional areas within NCR (Sales, Operations, Logistics, etc.) and with customers.• Understand customer feedback and requirements and help develop solutions.• Follow up with Sales and Customers for pending/missing information and resolve customer inquiries into individual quote status or overall questions and concerns.• Ensure the SLAs are met on quote turnarounds and quotes going out to the customers are accurate. Show less

      • Senior Solution Analyst - Global Presales Team in Serbia

        Mar 2022 - Jan 2025

      • Junior Solution Analyst - Global Presales Team in Serbia

        Jun 2018 - Mar 2022

    • Ncr voyix

      Apr 2025 - now
      Inside sales specialist

  • Licenses & Certifications