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Md Ashraful Alam

Md Ashraful Alam

Assistant Manager

Followers of Md Ashraful Alam107 followers
location of Md Ashraful AlamLondon, England, United Kingdom

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  • Timeline

  • About me

    District Training Coordinator and Store Manager at Paddypower

  • Education

    • Milestone college

      2003 - 2005
      H.S.C Business/Commerce, General GPA 4.40

      Activities and Societies: Computer studies, e-commerce, HTML training assistant GPA 4.40

    • Civil aviation high school,dhaka

      1994 - 2003
      S.s.c General Studies GPA 3.88

      Activities and Societies: cricket, group leader, event organizer GPA 3.88

    • Anglia Ruskin University

      2014 - 2015
      Master of Business Administration (M.B.A.) Business/Managerial Economics

      Activities and Societies: Group Presentation, Project, Research Proposal, Business Law for Manager, Business Skills, Project management, Human resource management, Micro Economic, Marco Economics.

    • University of Wales Trinity Saint David

      2009 - 2011
      Bachelor of Technology (BTech) IT 2;2 second division

      Activities and Societies: web design, Datasbase, SQL, PHP BA HONS in BIT

  • Experience

    • Starbucks

      Aug 2006 - Jul 2008
      Assistant Manager

      Managing team, Making staffing (rota), Making coffee, Training and recruit, Ordering, TNT, KPI, inventory, waste control, deal with customer, banking, cash management, analysis competitor business. coffee knowledge, testing coffee, promoting new stuff.

    • Costa Coffee

      Aug 2008 - Aug 2014
      Duty Manager

      Managing team, Making staffing (rota), Making coffee, Training and recruit, Ordering, TNT, KPI, inventory, waste control, deal with customer, banking, cash management, analysis competitor business.

    • Ladbrokes

      May 2011 - Jan 2014
      Duty Manager

      Leading team, Marketing, Staffing(rota), cash management, dealing with customer, Analysis competitor business, prepare weekly and monthly figure.

    • PADDYPOWER

      Feb 2014 - now
      Shop Manager and District Training coordinator

      Making staffing (rota), leading team, Promotions, Marketing, Cash management, Cash handling, Dealing with customers, Problem solving, weekly analysis profit and business growth.

    • Sitel UK & Ireland

      May 2020 - Feb 2021
      Contract tracer

      Working from home/ Remote working.NHS (Test and Trace) Tier 2&3 Call Handler. Working with AWS.Working with STC &Synergy.Client’s Data base update.Client’s call handling.Report any issue to Supervisor.

  • Licenses & Certifications

    • MBA

      Anglia Ruskin University
      Jan 2014

    • BA Hons in Business Information Technology

      University of Wales Trinity Saint David
      Jun 2011

  • Volunteer Experience

    • team leader

      Issued by Cancer Research UK on Oct 2007
      Cancer Research UKAssociated with Md Ashraful Alam

    • Volunteer Assistant

      Issued by Spark Aid on Aug 2015
      Spark AidAssociated with Md Ashraful Alam