Experience

• 

  Rolex watch company

  Jan 1984 - Jan 1993

  Rolex head of shipping department

  organizing logistics for all Rolex shipments by direct air cargo, letters of credit, documentation, customs clearance, as well as customs for imports

• 

  Plastiroute s.a.

  Jan 1996 - Jan 1996

  Tri-lingual secretary

  secretary to the export managers, preparing bids, all kinds of office work, small switchboard, correspondence in German, French, and English

• 

  Le courrier

  Dec 1996 - Nov 1997

  Journalistic apprenticeship

  writing of daily articlesgoing to press conferencesperforming interviews and researchproducing daily entertainment schedule page

• 

  Transplace

  May 2006 - Jan 2008

  Accounts payable discrepancy resolution auditor

  Auditing and solving accounts payable discrepancies in a third-party transportation company

• 

  Boise rescue mission ministries

  Jan 2008 - Jan 2009

  Front desk

  Front desk duties, customer service, recording of incoming funds, data entry, small switch-board, handling of donations.

• 

  Jade river consulting inc.

  Jan 2013 - Jan 2016

  Free-lance assistant

  My responsibilities included to illustrate provided content and create pertinent slides. The added challenge was to keep the presentation's size small enough of easy forwarding by e-mail.I also assisted Mrs. Monroe, owner and manager of Jade River Consulting Inc. for creating one of her first logos and a template for her presentations.These were free-lance jobs with close interaction through e-mail and phone.

• 

  Biotech company

  Nov 2016 - Sept 2017

  Administrative assistant

  Administrative support for several peopleMarketing shipments and inventoryMaintaining and updating filesResearchMS Office Suite: Word, Excel, Outlook, PowerPointFront desk and small switchboard

• 

  At a start-up for education

  Oct 2017 - Jun 2018

  Office manager and business partner

  • all office work, such as business correspondence, scheduling and participating in meetings, filing, business correspondence, scanning, copying, compiling documents• writing, proofreading, editing• understanding of rules and laws and creating business plan, legal documents and contracts accordingly• understanding and solving complex problems• computer proficiency in MS Office Word, PowerPoint, Excel, Outlook, Adobe Acrobat DC, Google Drive• in-depth research on- and off-line• excellent email etiquette• telecommuting• creating visual materials such as PowerPoint presentations • positive customer service Show less

• 

  College of western idaho

  Sept 2018 - Oct 2018

  English writing tutor

  Help students improve their English writing skills through in-person or digital consultations.

• 

  Idaho transportation department

  Oct 2018 - now

  - Reviewing, evaluating, approving, and processing of records and documents- Extensive and effective customer service face-to-face, by phone or by writing, explaining requirements, processes, and procedures- Creating and maintaining manual or computerized records systems and performing related work- Monitoring records systems, identifying and fixing errors, reporting- Gathering of information, researching and determining legal compliance with Idaho Code, rules and policies, making adequate decisions - Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments- Resolving problems- Responding to inquiries that involve extensive in-depth knowledge of the program- Utilizing independent judgment and discretion as to the methods, policies, and procedures used to complete assignments - Conducting involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information- Creating of a department manual from scratch- Writing, editing, and proofing new forms and correspondence Show less

  • Technical Writer

    Aug 2022 - now

  • Technical Record Specialist 2

    Jan 2022 - now

  • Technical Records Specialist

    Oct 2018 - now