Jake Shellard

Jake shellard

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location of Jake ShellardGreater Nottingham
Phone number of Jake Shellard+91 xxxx xxxxx
Followers of Jake Shellard234 followers
  • Timeline

    Jun 2017 - Feb 2019

    Shop Manager

    William Hill
    Current Company
    Mar 2019 - now

    Customer Care Team Manager

    Entain
    Nottingham, England, United Kingdom
  • About me

    Customer Care Team Manager at Entain

  • Education

    • Middlesbrough college

      2011 - 2013
      Btec alevel business and i.t. abb
    • The university of hull

      2013 - 2016
      Bachelor's degree business management and information technology 2:1

      Activities and Societies: President of the Football Manager Society. Champion in Leadership as awarded by the University of Hull. Took part in a student exchange program with Arnhem University's business school. Third year modules: Information Systems Development, Critical Practitioner (Change Management), Strategic Management and Business Modelling, Project Management and Dissertation.Dissertation Title: Changes in purchasing trends with the rise of E-publishing for ages 18-25 and how it has affected consumers’ choices within the United Kingdom: A comparative studySecond year modules: Management Research (Research Methods), Database Design & Implementation, International Groups and… Show more Third year modules: Information Systems Development, Critical Practitioner (Change Management), Strategic Management and Business Modelling, Project Management and Dissertation.Dissertation Title: Changes in purchasing trends with the rise of E-publishing for ages 18-25 and how it has affected consumers’ choices within the United Kingdom: A comparative studySecond year modules: Management Research (Research Methods), Database Design & Implementation, International Groups and Teams, Product Process and Innovation, Human Resource Management and Information Systems.First year modules: Managing People, Accounting and Finance, Academic and Professional Skills, Business Management and Enterprise, Business Environments and Marketing. Show less

    • Nottingham trent university

      2016 - 2017
      Secondary pgce business studies pass (qts)

      Taught Business Studies to Years 9, 10, 12 and 13. Oversaw exam procedures for Btec First Business. Held both lunchtime and afterschool sessions.Pastoral roles includes Year 7 and 12 form tutor.Excelled at planning, assessment, 1 to 1 tutoring and pastoral roles within a mixed subject department. Assisted teaching to Year 7 Science, English and Maths. Assisted teaching to Year 8 Food Technology and Art.

  • Experience

    • William hill

      Jun 2017 - Feb 2019
      Shop manager

      Ran and managed the busiest and best shop in the Nottinghamshire area.Managed rotas and targets to ensure best performance for day to day and long term business.Managed in a small team of five to deliver excellent customer service and provide excellent brand visibility.

    • Entain

      Mar 2019 - now

      Multi-site store manager in Nottingham city centre. Lead in Training, Induction and Recruitment processes for the area. Ran recruitment days and coordinated hiring for multiple sites. In charge of management of several high performing shops with day to day running and big picture management. Have previously looked after the Nottingham area of 24-33 shops with area duties.Figure, KPI and Staff management are key factors of my role along with ensuring security and company procedures are followed.Hosted a company podcast with 100~ listeners. Show less

      • Customer Care Team Manager

        Apr 2022 - now
      • Marketplace Manager

        Mar 2019 - Apr 2022
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Jake Shellard
      Digital Skills: Social Media Accenture Jul 2021 Effective use and development of Social Media for Business.
    • Awarded to Jake Shellard
      Hull Business School Leadership award University of Hull Jun 2015