Experience

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  Braum's

  May 2013 - Jul 2015

  Team member - trainer

  Crafted delectable treats while delivering warm, memorable experiences to customers, I upheld Braum's commitment to quality and service, one scoop at a time. Collaborated with a dedicated team in creating moments that go beyond ice cream and leave a lasting sweet impression.

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  Best buy

  Aug 2015 - Nov 2019

  Computer sales associate - apple master

  At Best Buy, I thrived as a Computer Sales Associate, bridging my passion for technology with exceptional customer service. With a deep understanding of computer products and their features, I guided customers through informed purchasing decisions, resulting in increased satisfaction and sales. My role also involved post-purchase support and maintaining an organized sales floor, contributing to a seamless and engaging shopping experience for every customer.

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  Bank of america

  May 2019 - Aug 2019

  Mainframe z/os db2 database administrator intern

  - Engaged in a hands-on internship with Bank of America's Mainframe team, focusing on DB2 database management, maintenance, and optimization.- Assisted senior DB2 administrators in database design and schema modification, enhancing data retrieval efficiency by implementing indexing strategies.- Gained practical experience in SQL programming, writing and optimizing queries to extract and manipulate data for reporting and analysis purposes.This internship at Bank of America provided me with invaluable insights into the intricate world of mainframe technologies and database management, fostering both technical expertise and collaborative teamwork skills. Show less

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  Red lobster

  Nov 2019 - Mar 2020

  Guest services specialist - waiter

  Contributed to the dynamic dining environment at Red Lobster, adeptly navigating menus and guest preferences to create memorable experiences. Through attentive service and effective teamwork, I played a key role in maintaining a welcoming atmosphere and exceeding customer expectations.

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  Bank of america

  May 2020 - May 2022

  Db2 database administrator - z/os

  - Spearheaded database administration activities on the Z/OS platform at Bank of America, ensuring the integrity, security, and performance of critical DB2 databases spanning over 25 internal and customer facing applications.- Collaborated closely with application development teams to design, implement, and optimize database structures, enhancing efficiency and enabling seamless data retrieval.- Expertly managed database backup and recovery strategies, contributing to data resilience and disaster recovery preparedness in alignment with industry standards.- Led database upgrades and migrations, meticulously planning and executing the transition to newer versions while ensuring data integrity and minimal disruption to business operations.-Implemented/managed QREP (replication) to various mission critical replicated application in the enterprise.- Mentored junior DBAs, providing guidance and knowledge-sharing sessions to foster their professional growth and proficiency in database administration.-Stayed current with emerging trends and best practices in DB2 and mainframe technologies, continuously enhancing skills and contributing to the adoption of innovative database solutions.My role as a Z/OS DB2 DBA at Bank of America allowed me to contribute to the stability and optimization of critical database systems, showcasing my expertise in database administration and commitment to maintaining the highest standards of data management within a dynamic financial institution Show less

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  Ibm

  May 2022 - now

  Partner technical specialist - data & ai - pre-sales

  As a Partner Technical Specialist at IBM, I collaborated with strategic partners to drive the successful adoption and implementation of Data & AI solutions, leveraging my deep technical expertise.- 112% 1H 2023 Transaction Quota- Led technical discussions and workshops with partner teams to architect and design cutting-edge data and artificial intelligence solutions that met clients' business objectives.- Played a pivotal role in enabling partners to effectively position and market IBM's Data & AI offerings, delivering technical presentations, demonstrations, and proof-of-concept solutions to clients.- Acted as a trusted advisor, providing guidance on best practices, integration strategies, and data governance to ensure the delivery of high-value solutions with a focus on scalability and performance.- Collaborated across internal and partner teams to resolve technical challenges, optimize solution architectures, and implement customized features that met clients' unique requirements.- Contributed to partner enablement programs, creating technical training materials, documentation, and resources that empowered partners to effectively deliver and support IBM's Data & AI solutions.- Continuously stayed ahead of emerging trends and advancements in the Data & AI landscape, enabling me to provide up-to-date insights and recommendations to partners and clients.- Fostered strong relationships with partners and clients, establishing a reputation for delivering exceptional technical guidance and support, resulting in increased partner/client satisfaction and loyalty.My role as a Partner Technical Specialist at IBM allowed me to bridge the gap between cutting-edge technology and real-world business challenges, contributing to the successful implementation of Data & AI solutions that transformed how organizations harness their data for strategic decision-making and innovation. Show less