Experience

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  Community services board

  Dec 2012 - Jan 2014

  Mental health counselor

  Gather information about community mental health needs or resources that couldbe used in conjunction with therapy, Coordinate or direct employee workshops,courses, or training about mental health issues, Monitor clients' use of medications,Plan, organize, or lead structured programs of counseling, work, study, recreation,or social activities for clients, Counsel family members to assist them inunderstanding, dealing with, or supporting clients or patients, Evaluate theeffectiveness of counseling programs on clients' progress in resolving identifiedproblems and moving towards defined objectives, Modify treatment activities orapproaches as needed to comply with changes in clients' status, Evaluate clients'physical or mental condition based on review of client information, Prepare andmaintain all required treatment records and reports, Attend and facilitate trainingsto participate in regular supervision and continued education to maintainprofessional competence and ethical standards. Develop individualizedgoal-setting tools to empower patients in taking ownership of their progresstowards improved mental health. Provide crisis intervention services duringemergencies, deescalating situations and connecting individuals with appropriateresources for ongoing support. Expanded community mental health resources bycoordinating outreach events, workshops, and presentations to increase awarenessand reduce stigma, Maintain detailed documentation of clinical notes, trackingpatient progress throughout the course of treatment. Show less

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  Bonaventure

  Jun 2015 - Jan 2017

  Property manager

  Direct collection of monthly assessments, rental rates and deposits, Manage andoversee financial operations and maintenance requests as well as preventativemaintenance processes, Lead a team and manage a 132 unit property, Maintainedoccupancy rates between 98% and 100% with 90 day projections no less than 98%,Analyze monthly and yearly income statements, T-12's, general ledgers andprevious year financials, Collaborate in creating future budget and preparing forupcoming Cap-ex and rehab projects, Regularly participate in CVAA/VAMAconferences and networking opportunities, Consistently maintained delinquencyless than 1% standard, averaging from 0% to .01%, Maximize propertyprofitability through contract negotiation, analyzing financials and ensuringstructural integrity of the property, Meet with prospective tenants to show property,explain terms of occupancy, determine eligibility as set forth by selection criteriaas well as VHDA requirements while consistently adhering to Fair Housingregulations, Monitor contracts and billing operations and process invoices on adaily basis, Track and audit expenses to confirm appropriate efficiency,Consistently evaluate the current and growing Chesterfield market, Train new andstruggling Property Managers and their team to ensure proper performance, Manage VHDA and tax credit documentation. Show less

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  Steelhead management

  Jan 2017 - May 2017

  Property manager

  Manage 446 unit property between 2 different locations in Richmond, Prepareweekly owner reporting packages, Coordinate and facilitate meetings with ownersand investors to provide updates on property performance and challenges,Implement business strategies to maximize tenant satisfaction and reducevacancies, direct sales and marketing plans to maximize rental income andincrease occupancy rates, Manage performance of vendors and contractors asproperty was undergoing rehab/construction, Provide leadership and empowerteam, Respond to messages and inquiries from various parties and usewell-developed active listening and open-ended questioning skills to promotequick issue resolution, Maintain operational facilities attractive to potential tenantsby organizing regular maintenance, major repairs and capital improvementprojects, Maximize rental income while minimizing expenses through effectiveplanning and control, generated professional networks by engaging in professional,industry and government organizations, monitor and track payments and expensesin order to provide timely and accurate financial reports. Show less

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  Bonaventure

  May 2017 - Feb 2024

  Property support manager/property manager

  Perform all legal proceedings and correspond with attorneys, Perform monthly legal and financial move out audits for 32 properties to ensure compliance, Perform monthly financial reports, Develop and analyze financial reports, Collect on all current and past delinquency, monitor accounts receivables dashboard to ensure timely processing of invoices utilizing Nexus Payables software, Implement business strategies to maximize tenant satisfaction and reduce vacancies, direct sales and marketing plans to maximize rental income and increase occupancy rates, Manage performance of vendors and contractors as property was undergoing rehab/construction, Provide leadership and empowerteam, Maintain operational facilities attractive to potential tenantsby organizing regular maintenance, Payroll processing, Maximize rental income while minimizing expenses through effective planning and control, monitor and track payments and expensesin order to provide timely and accurate financial reports, Manage and oversee financial operations and maintenance requests as well as preventative maintenance processes, perform due diligence audits for acquired properties, Manage Employee Housing Program, Develop presentations and perform trainings in a group setting for other team members. Show less

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  Internet subway

  Feb 2024 - now

  Executive assistant