Chris Birrell

Experience

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  EduServ Technologies, Inc.

  Jan 1991 - Jan 1997

  Computer Operations Supervisor

  Supervised staff, training, and scheduling. I also did hardware/software installations/upgrades on VAX, Novel Network and PC support. I was in charge of purchasing and inventory of all computer/device related supplies. I was on call for system troubleshooting/system resolution.

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  Boise Cascade

  Jan 1997 - Jan 2000

  Web Implementation Specialist / Location Technical Specialist

  Defined project deliverables and monitored status of tasks. Performed contract negotiations and account structure setup on system database and on the web.• Created project plan and SoW with collaboration of all cross-functional teams, ensuring scope, deliverables, governance, metrics and timelines were agreeable to all stakeholders.• Partnered with customers in setting up unique website that enforced specific business rules, incorporating UAT testing to vet system prior to rolling out to the masses.• Trained web user community in live sessions and / or webinars on buying platform. Show less

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  OFFICEMAX / OFFICE DEPOT (Formerly Boise Cascade)

  Jan 2000 - Jan 2010

  Senior Web Implementation Specialist, Senior Location Technical Specialist

  Managed implementation team overseeing resource planning, performance reviews, mentoring, coaching and training of the team. Oversaw all LAN administration, voicemail systems, and PC support. Content expert on Report Writing with NOMAD system.• Managed all aspects of the project plan, including people and resources, leading to implementation of Boise Cascade platform.• Worked with sales team on pre-sales, contract negotiations, account structure setup on company database and on the web, resulting in 95%-win rate for new customer business. Show less

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  OFFICEMAX / OFFICE DEPOT (Formerly Boise Cascade)

  Jan 2010 - Jan 2019

  Implementation Project Manager

  Implemented multiple projects simultaneously, varying in size from enterprise (Fortune 500), mid-market to small market across multiple industries.• Oversaw and led all aspects of project plans, ensuring completion while working from home-based office.• Defined project deliverables and monitored status of tasks and milestones using change management, risk analysis and conflict resolution to complete projects on time and under budget.• Collaborated with cross-functional team’s key resources, ensuring delivery of customer’s expectations across all aspects of the project plan (supply chain, accounting, sales, delivery services, eCommerce).• Managed cloud-based software implementations, including setup of client, training, rollout, and post implementation support, ensuring no additional resources from eCommerce were needed to assist with project.• Became content expert on the team in integrating cost effective and efficient electronic integrations with customers that wanted to transact systemically end-to-end with Office Depot, including punchout, PO and invoice / credit send either through traditional EDI or cXML. Show less

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  Utah County Assessor

  Aug 2019 - Nov 2019

  Business Analyst

  - Analyzed and complied sales data from MLS and other sources.- Incorporated online measuring tools to verify building layout and size.

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  Rock Chuckers LLC.

  Dec 2019 - now

  Senior PMO Manager/Operations Manager

  • Provide project planning, milestone management, scope management, resource forecasting; financial management; change management across the project portfolio.• Manage the hiring, staffing, maintaining and career development of a diverse and effective workforce.• Assist with the creation and evolution of key performance indicators/dashboards.• Act as the escalation point for all issues in assigned projects, working with senior management to identify solutions to remove bottlenecks as necessary and keep the overall plan on schedule.• Demonstrated ability to build constructive business relationships and gain the trust of others.• Identify areas where technology can lead to increased efficiency and productivity.• Experience in developing and executing plans, meeting deadlines and operating under tight time constraints. Show less