Walter Duvall

Experience

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  Anderson Merchandisers

  Nov 1993 - Feb 1997

  Sales Merchandiser

  Developed and implemented focused sales/marketing plans for securing new accounts for this multi-media distributor increasing product line visibility through improved customer education, support, strong guidance in operations, training, and supervising new sales representatives in sales, closing, and customer service techniques.• Controlled inventory to ensure appropriate on-hand stock levels • Served as liaison and troubleshooter for company's largest account (servicing over 2200 U.S. Wal-Mart stores) • Managed promotional events for Wal-Mart stores, including VIP public relations, security, crowd control, and media coverage for “Country Music Across America Tour” • Increased territory sales revenues from $1.8 million to $3+ million within four years• Increased productivity by creating and instituting "Sequence of Servicing Accounts," a systematic time management system• Received district recognition as the "Best in Company" Show less

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  WLHD, Inc.

  Feb 1997 - Jun 2004

  President/Owner

  Serve as an executive representative with this front-line company generating new business and increasing sales designed for this International Paintless Dent Removal service. Played a key leadership role for increasing operations/profitability, expanding the customer base, and establishing market presence. Generated new business through relationship building and networking with auto manufacturers/dealerships, insurance companies, rental agencies, and fleet management operations. Followed up on leads regarding prospective customers of automotive hail dent repair service and established competitive prices, managed repair projects, and called in skilled contractor technicians to repair hail-damage vehicles. Show less

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  Kellogg Brown & Root

  Jul 2004 - Oct 2012

  As Operations Manager of Al Asad and Ar Ramadi in Anbar Province, Iraq established oversite and management of Corps Logistics Support Services (CLSS) to include Ice Production, Theater Transportation Mission (TTM), and Iraqi Postal Mission (IPM). Developed and updated Contract Deliverables Requirement List (CDRL) Appendix E & I Compiled North American Government & Defense Business Unit Review and Quarterly Performance Report (QPR) presented to Executive Leadership Team (Financial Analysis Reports)  Aided in directing and managing comprehensive logistical design in support of strategic supply chain process by developing effective scopes of work (SOWs) and standard operating procedures (SOPs) while increasing management group awareness of effective cost-avoidance measures Achieved improved control over field requirements by taking active steps to streamline and integrate standards across Logistics, Operations, Subcontracts and Materials Departments Show less Performed in-depth analysis and provided recommendations to LOGCAP III Program Manager regarding present and future business operations in Iraq, United Arab Emirates (U.A.E.), Afghanistan, Kuwait, and Republic of Georgia. Provided updates and advice on Transition, Surge, Expansion of Services, Base Closures and Sustainment Operations. Served as leader and trusted point of contact with exclusive accountability for coordinating operational factors during changeover (military to/from contractor) and closing of major initiatives. Show less Assisted with Operations & Maintenance (O&M) and Government & Infrastructure (G&I) management with the identification of client/customer needs and development of work processes to meet identified needs under Logistical Civilization Augmentation Plan III (LOGCAP III) • Created a plan to transition the Northern Region of Iraq from LOGCAP III to LOGCAP IV • Compiled Executive Summaries including Lessons Learned, Cost Avoidance Measures & Good News Stories• Supported O&M and G&I project teams for 5,000 – 10,000 military personnel• Developed and implement common work processes and procedures• Provided upper management and administrative assistance for EXPAT personnel • Created support organization structures for facilities operations• Implemented Logistical Civilian Flight Operations• Reviewed operating reports for content and report compliance ensuring completion of all required reports • Produced and updated project execution manuals, which impact indirectly on cost containment, efficiency, profitability, job tasks and overall operations • Assisted with safety standards for KBR setting statistics for Cumulative Injury Rate at 0.94 as compared to U.S. OSHA average at 8.3 for over 7,000,000 man hours through out the B-sites (Jan.04 – Mar.05)• Assisted & developed PEB & AFEB presentations with PMO at the B-Sites• Assisted with the Property Control Procedures (PCP), which has an overall rating of 99.99% for all government property being accounted under LOGCAP III Show less

  • Operations Manager

    Aug 2010 - Oct 2012

  • Business Segment Manager-Future Operations & Plans Middle East

    Jan 2007 - Mar 2011

  • Operations Coordinator

    Jul 2004 - Dec 2007
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  HealthWright Technologies / SFG Financial Group

  Jul 2012 - Aug 2014

  Self Employed

  • Medical Devices, HIPAA Certified• Certified Life, Health & Accidental Insurance Agent• Mortgage Protection, Final Expense and Annuities• Building Relationships with small businesses and families with in the community• Personal Development• Insurance restoration for residential and commercial roofingKey Achievements: Led Organization in National Sales for 8 consecutive months (roofing) Developed & Implemented Turn-Key Selling Process with proven record (door-to-door) Show less

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  Medicare Health. Amerigroup an Anthem Company and Humana

  Aug 2014 - May 2020

  Agent/Broker

   Medicare Supplement Plans / Medicare Advantage Plans to include DSNP (Special Needs Plans) Part D Prescriptions Drug Plans Individual Major Medical Insurance Life Insurance / Final Expense / Mortgage Protection Accountability, Reporting, Coordinating and Planning Streamline SchedulingKey Achievements: Top 1% of Sales during 2015 - 2019 Grew Book of Business from 0 to 500+ in 4 years  Retention is at least 96% Closing Rate 62% Top 1% for Electronic Enrollments Scored 100% Compliance from Secret Shopper during Formal Event Show less

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  Deerfield Vacation Rentals

  Jan 2020 - now

  Small Business Owner

  Currently Overseeing Operations for Deerfield Vacation Rentals (DVR), which offers over 30 Lakefront-Lakeview vacation homes and condos located on Norris Lake, TN. We also oversee and offer Deerfield Cart Rentals (DCR) which are Utility Task Vehicles (UTVs) to assist riders throughout the resort. Coming soon and under construction are Deerfield Java (Coffee Shop) and Norris Lake Podcast (LLC).