Nagarajan Thirunavukkarasu, PMP®

Experience

• 

  富士康

  Apr 2006 - Sept 2008

  • To manage & steer the builds for KINO and control the schedules, MFR, Engineering Change Notice (ECN), daily targets, Material Masters in SAP, Quality of the product & Shipment. • Prepare the build Checklist and lead the team to follow throughout the product development phases.• Performs ECN Implementation such as material change, HWID change & SWID change and implement the ECN during the builds.

  • Build Manager for ODM Products

    Jul 2006 - Sept 2008

  • Surface Mount Technology Engineer

    Apr 2006 - Aug 2006
• 

  Hewlett Packard Enterprise

  Oct 2008 - May 2015

  • Drive IT Service Management and process improvements from initiation to sign-off of the project as part of Transitions and Transformation program• Implementing an IT Service Management (ITSM) system to streamline IT processes and support functions at British Airways. This includes incident management, problem management, change management, and asset management, ensuring smooth operations and effective IT service delivery.• Participate in the identification and prioritization of product, platform, market and/or service innovations to protect and grow existing revenue streams and to grow new revenues for assigned products.• Partner with Account Managers to develop and deliver campaign strategy to ensure that the set objectives are achieved.• Keep Monitoring the project budget through the Earned value Performance Management.• Implemented SIX SIGMA and LEAN Technologies to ensure continuous improvements, initiations and automation are developed and benefits are sustainable over the Long Term. Show less • Creating and periodically renegotiating SLA’s with the assistance of Planners and Buyers.• Translating customer requirements into working instructions for Delivery; creating Procedure and Agreement Documents (PAD).• Initiate and organize mini surveys to collect deeper customer insights on CRM related topics• Spontaneous initiation of any analysis that can generate customer insight or operational projects to add value to the customer relationship.• Monitors and reports on service delivery metrics and overall performance• Coordinates planned changes with customer service, change management, and operations• Service delivery team Management and individual objectives, performance and development. Develops and operates a broad set of service level management tools Show less • Creates standardized procedures for business justification in IT service change management.• Assess the impact of introducing new policies, system functionality, products, procedures and network changes to current business processes.• Advocates the use of effectiveness measures in demand analysis for proposed IT service changes• Provides insight into developing solutions for infrastructure changes in IT service• Generalizes on the value of understanding past and future perspectives in IT service CM’s Show less

  • Project Manager

    May 2010 - May 2015

  • Service Delivery Manager

    Dec 2009 - May 2010

  • Change Manager

    Oct 2008 - Dec 2009
• 

  AstraZeneca

  Sept 2015 - Nov 2016

  • Led the global ITAM process implementation and provided day-to-day project leadership for largescale projects.• Spearheaded the successful migration of 50,000 assets into Service Now for the US & UK business units, achieving project schedule goals and enhancing IT asset management processes.• Defined requirements via stakeholder interviews and led day-to-day activity of internal and third-party vendor teams.• Played a key role in Product Testing and Product Research for Mobile Reach-Split ware application. Show less Mobile Reach-Split Ware Application Developments• • Define requirements via stakeholder interviews, business drivers, competitive analysis etc.• Work closely and lead day-to-day activity of both internal and third party vendor teams.• Define product documentation including specifications, Current practices, Statement of work, requirements documents for the next release, Test Cases & Plans, site maps, process flows etc.,• Collaborate effectively with cross-functional teams - Development, Testing, Engineering, user experience to achieve maximum results.• Lead development projects implementing new features and maintaining existing web sites while coordinating across different agile teams • Work with stakeholders & Sponsors to identify and collect project requirements • Work closely with technical leaders in the team to monitor progress and identify issues in the early stages of the proejct. Show less

  • Global IT Infrastructure Project Manager

    May 2015 - Nov 2016

  • Application Development Product Manager - MobileReach app

    Sept 2015 - Apr 2016
• 

  Qatar Foundation

  Dec 2016 - now

  Senior IT Project Manager

  • Coordinating with Infrastructure, Network, and Information Security teams for workload migration to Microsoft Azure Cloud platform.• Implementing Agile methodology to achieve quality handover within time and cost constraints, ensuring efficient project delivery and stakeholder satisfaction.• Directing & undertaking large-scale, complex programs with a focus on technology transformation; verifying project/program progress & outstanding issues and ensuring the quality & timeliness of deliverables; defining standard practices and preparing weekly & monthly progress analysis using earned value method, various reports, review change, variation order & contractor’s claims and billing• Driving the entire gamut of operations pertaining to vendor/partner strategy & implementing a framework to influence & ensure vendor/partner satisfaction• Facilitating Scrum ceremonies entailing daily stand-ups, release planning, sprint planning, sprint reviews, retrospectives, Scrum of Scrum, backlog grooming sessions, using Rally, JIRA, creating tasks/bugs, managing the Scrum board and generating sprint reports• Spearheaded the successful delivery of a $25 million project, managing change through its full lifecycle from concept to deployment, resulting in significant cost savings and operational efficiencies for the organization. Show less