Experience

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  Wells fargo

  Feb 2011 - May 2012

  Worked directly with customers; dealt with credit accounts and deposit accounts. Sold CDs and processed personal loans.Assisted customers with a wide variety of financial products and services as designated within tight time constraints. Identified any service issues, then created solutions and solved problem situations to ensure repeat business and potential future referrals. Maintained excellent public relations with customers and the general public. Made a positive difference for customers. Show less

  • Personal Banker

    May 2011 - May 2012

  • Teller I

    Feb 2011 - Apr 2011
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  American national bank

  May 2012 - Jun 2014

  Sold multiple financial services, to new and existing customers in a manner consistent with the sales, service and operational goals of the bank. Provided professional, courteous, and efficient customer service. Served as the back-up to the branch manager. Was responsible for timely completion of required training applicable to the position and regular and effective application of such training in the performance of the position. Worked directly with customers; dealt with credit accounts and deposit accounts. Sold CDs, IRAs, and processed home equity loans. Assisted customers with a wide variety of financial products andservices as designated within tight time constraints. Identified any service issues, then created solutions and solved problem situations to ensure repeat business and potential future referrals. Maintained excellent public relations with customers and the general public. Show less

  • Credit Analyst

    Sept 2013 - Jun 2014

  • Personal Banker

    May 2012 - Aug 2013
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  Union pacific distribution services

  Jun 2014 - Aug 2017

  o Developed and implemented a new network design in order to optimize shipping cost, resulting in a reduction of $500K in freight costs annually. Analyzed transportation costs and routes to capture optimal pricing, identifying and establishing new lanes to leverage cost savings. Utilized Loup's Vendor Network to establish new vendors, obtaining the most competitive rates. o Analyzed and processed data to compare different routes of transportation to identify the most cost-effective shipping options.o Developed an exchange rate process that helped hedge against exchange rate risk in our MX vendor portfolio resulting in $1.6M in annual cost savings. Show less o Facilitated the Stellantis account for Loup accounting for $23.2M in gross profit to the organization.o Initiated quality processes by documenting customer issues, generating customer requested reports, verifying and documenting accessorial events, and maintaining systematic files of forms, correspondence and records.o Developed recommendations that allowed for continuous improvement and increased productivity in the work area and managed the problem resolution process for customers.o Developed and maintained good customer relationships by meeting commitments, ensuring customer requirements were met, resolving complaints in a timely manner, and providing accurate and timely information to customers and colleagues.o Improved product quality and customer satisfaction, measured by reducing customer complaints by 55% and earned customer service survey scores of over 98% positive ratings. Show less

  • Business Manager - Intermodal

    Feb 2016 - Aug 2017

  • Mexico Network Manager - Intermodal

    Jan 2015 - Feb 2016

  • Logistics Service Representative

    Jun 2014 - Jan 2015
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  Loup logistics

  Oct 2017 - Aug 2021

  o Managed and procured last mile drayage vendors. Primary region is Mexico, along with the Central and East Regions in the US.o Negotiated rates through RFQ’s, created packaged solutions with carriers to unlocked cost competitive value for Loup.o Conducted market analyses, analyzing a transportation index along with CPI and determine overall fair market dray prices. Developed and monitored dray metrics to ensure requirements and reporting needs were met. o Managed a $1B+ portfolio comprised of automotive tier suppliers by establishing contact and inducing a hunter mentality.o Processed and responded to RFP’s or RFQ’s from automotive customers and worked with marketing to customize the products.o Managed the on-boarding process with the operations, marketing, and finance teams when setting up new business for Loup.o Interacted face-to-face with new or existing customers to develop and generate additional leads and revenue.

  • Manager II - Carrier Relations

    Oct 2019 - Aug 2021

  • Manager II - Business Development

    Oct 2017 - Oct 2019
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  Union pacific railroad

  Aug 2021 - Jun 2022

  Manager i finance (planning & analysis)

  o Built and maintained valuation models to estimate return on investment and tracked productivity of capital projects.o Developed and maintained $1 billion annual budget for the Engineering department.o Conducted variance analysis and articulated main drivers of deviations from the budget.o Performed end of month closing processes and reporting of actual results

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  Amazon

  Jun 2022 - now

  • Led comprehensive volume planning analysis, resulting in significant increases in weekly DF volume and improved delivery performance.• Developed and implemented automated weekly flash reports to provide real-time visibility into DF business metrics, enhancing data-driven decision-making in weekly business reviews.• Spearheaded network expansion initiatives, identifying cost-accretive proposals to streamline sort-center touchpoints and increase overall DF volume. o Managed the Home Décor, Rugs, and Living Room categories 1P P&L and developed plans that drive revenue and margin improvements for the business.o Developed vendor relationships inclusive of terms negotiations and growth focused initiatives and drove broad adoption and provided an unparalleled vendor experience.o Performed deep dives into inputs to understand the downstream impact of changes to pricing, selection, and convenience for subcategories.

  • Senior Business Development Manager

    Mar 2025 - now

  • Senior Supply Chain Manager - NA AMXL Middle Mile - DF

    Jun 2024 - Mar 2025

  • Senior Vendor Manager

    Jun 2022 - Jun 2024