Rony Thomas

Experience

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  Progeon

  Jan 2005 - Nov 2005

  Process Executive

  Worked for BT processProvided voice support to BT customers with regards to their billing queries and telephone line installation

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  Accenture

  Jul 2006 - Jun 2007

  Sr.Technical Support Agent

  Worked for AT & T processInternet troubleshooting for AT & T customersWorked as a subject matter expert, for training new employees when they join.

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  Arabian Calibration

  Jun 2009 - Oct 2010

  Group HR Executive

  Identifying the employee requirement of each BU, department wise in coordination with respective HOD.Conducting and coordinating Interview sessions of all the Group Companies.Conducting the induction process and joining formalities.Ensuring that employee files/records are updated time to time and appropriately maintained.Maintaining accurate and upto date electronic leave records and status.Conducting and coordinating staff training programmes.Maintaining and updating the passport, visa and labour card expiry of employees. Show less

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  Tata Consultancy Services

  Oct 2010 - now

  Manager - Human Resources

  Training & Development :* Conducting Business Skills training for newly joined trainees. The courses include Oral * Communication, Written Communication, Team Work skills and Professional grooming.* Conducting constant feedback sessions for participants, helping them to analyze their areas of improvement and their strengths.* Continuous observation of associate behaviour, mentoring based on requirements and tracking behavioural improvement* Managing the evaluation tool for the participants.* Conducting interviews and demo presentations.Talent Engagement :* Liaison with all Managers of the project.* Effectively deploys all HR initiatives (i-Connect, Business Communication, HR Connects etc.), processes and policies across the Business Unit.* Work towards engaging all employees in the business unit and improving their satisfaction levels through HR connectivity programs and Fun at Work Initiatives.* Single point of contact in HR for all associates of the project.* Conducts awareness sessions for various HR processes. E.g. Appraisals, Confirmations, Welfare, Business etiquette, iCALMS etc.* Grievance management (Grievance analysis and satisfactory closure).* Prepare reports on all HR activities carried out on a monthly basis and report the same to the PMO for consolidation.* Initiate performance improvement plans (PIP) and track progress until closure.* Enhancing awareness on HR benefits, policy changes, time schedules.* Addressing queries on benefit policies (HIS, Leave, Loans, Transfers etc.,)* Conducting Skip Level meetings.* Conducting HR interviews during Campus Recruitment and EP Recruitment.* Has been a part of Academic Interface Program and training sessions. Show less