Colleen Gonzalez

Experience

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  American Eagle Outfitters

  Nov 2009 - Mar 2012

  Sales Associate

  • Responding to customers and attending to them promptly• Ability to use product knowledge and sales skills to inform customers and reassure them about their purchases• Sustaining a clean environment to work in, for employees, as well as customers. Always replenishing product and putting items back in their designated display area.• Multitasking between working the register and the sales floor.• Building and creating new floor plans, to make the sales floor and window display look up to date, and more accessible to customers. Show less

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  Salon Success

  Feb 2011 - Mar 2012

  Cosmetologist

  • Maintaining a safe and clean environment for clients and other associates. • Hair Styling; cutting, coloring, and hair design• Makeup application • Nail services; manicures and pedicures• Skin services; facials and waxing• Receptionist

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  GUESS?, Inc.

  Nov 2012 - Jun 2013

  Sales Associate

  • Welcoming and acknowledging customers needs immediately • Always keeping track of different promotions, sales, and product knowledge accordingly • Making sure where all products can be purchased; whether in-store, online, or different location • Signing up every customer to the GUESS list rewards cards, reminding them of all the perks and incentives • Keeping track of all locked merchandise including watches and glasses• Always going above and beyond sales goal for the day Show less

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  Planet Beauty, Inc.

  Oct 2013 - Mar 2020

  • Working in a commission based environment • Basic cleaning; dusting, sweeping, mopping, taking out the trash, organizing, etc.• Working the sales floor and signing customers up for our rewards program• Unloading and documenting shipment• Ordering and keeping track of inventory• Keeping track of needed testers and out of stock items• Makeup applications and tutorials• Makeup event planning • Closing duties; counting register drawer, fronting products, and setting the security alarm system before leaving• Coaching and developing staff • Creating daily goals to hit monthly quotas• Motivating employees to win company spiffs Show less

  • Assistant Manager

    Nov 2013 - Mar 2020

  • Store Manager

    Oct 2013 - Mar 2020
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  Nordstrom

  Nov 2013 - Dec 2013

  Beauty On Call

  • Opening register drawer • Working in a commission based environment• Makeup Applications• Stocking and merchandising• Cleaning makeup counters, stations, and brushes • Closing register drawer

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  SEPHORA

  Oct 2015 - Jan 2016

  Beauty Advisor

  • Greeting and attending to customers needs promptly• Product knowledge and assisting makeup consultants • Maintaining a clean and sanitary environment for both the costumers and associates • Signing every customer up for the Beauty Insider (Rewards Program) and making sure they were well aware of all the benefits• Stocking and replenishing products when necessary • Keeping track of all costumers, reassuring them that they will be assisted as soon as possible when the sales floor gets busy and lines to the register are long Show less

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  LaserAway

  Mar 2020 - now

  Patient Care Coordinator