Dennis Garwood

Experience

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  Saint Thomas Physician Services

  May 2010 - Jul 2010

  Internship

  Developed a pro forma financial statement which provided St Thomas Physician Services a unique ability to provide valuation of physician practices and their potential revenue stream by incorporating CPT database, wRVU database, and financial data. Analyzed and modified procedural processes within the Central Billing Office to improve revenue cycle management.

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  Ascension

  Apr 2012 - Feb 2016

  Supply Chain Management Consultant

  Ensures that all services and activities regarding distribution are carried out accurately and in a timely manner. Serves as liaison to achieve departmental goals.Manages staff relations, including performance management, staff satisfaction and conflict management. Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.Performs ongoing assessment, review and update of departmental procedures, processes and workflow to produce high-quality, cost-effective delivery of products and services. Implements improvement plans based on the Director's approval.Provides project management for product conversions or other initiatives within the organization.Document and communicate common processes for all distribution functions across Ascension Health. Communicate opportunities for improvement in the distribution network and help determine key metrics and provide recommendations to guide management. Assist in the development and alignment among operational policies, procedures and ongoing improvement projects. Assist with developing and rolling out growth strategies and projects. Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors.Supervises supply chain operational activities overseeing annual hospital-wide expenses. Supervises operational direct reports, provides a format for growth and development of supervisors and oversees all activities of hospital supply chain operations staff.Monitors and adjusts supply costs, staff mix and productivity to achieve optimum use of resources.Measures and reports operational metrics on departmental/ministry levels and participates in benchmarking on a regional and national level. Show less

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  HealthSpring

  May 2012 - May 2013

  Managed Care Rotational Associate

  12-Month Leadership Program that developed critical skills needed to lead within the health care industry.Significant Operational Improvement through Process Automation - Lead Project Manager tasked with implementing an automated predictive modeling system to replace the highly manual process of clinically evaluating membership for case management. Designed and developed the completely automated solution that has proven more effective and reliable than the manual version. Process reduced FTE, improved case management participation rates, and is estimated to create medical savings in excess of $2 million annually. Process is currently being evaluated for national scaling, which has the potential for 8-figure annual savings.Identification of Unclaimed Revenue - Analyzed members residing in Long Term Care facilities in an effort to improve coding, revenue, adherence to federal regulations, and improved patient quality. Project identified greater than $1 million in unearned revenue by identifying members through various databases that were residing in Long Term Care facilities. Show less

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  Cigna-HealthSpring

  May 2013 - Nov 2013

  Administrator - Provider Operations

  Direct the installation of improved work methods and procedures to achieve Cigna-HealthSpring objectives. Regularly evaluate employee performance, provided feedback and assist, coach and discipline staff as needed. Negotiate contracted rates directly with providers and office staff to expand the footprint of Cigna-HealthSpring. Handle escalated provider and member complaints. Analyze revenue and expenses at the micro-level to determine best practices.

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  Tennova

  Nov 2016 - Mar 2019

  Director, Supply Chain

  Ensures that all services and activities regarding distribution are carried out accurately and in a timely manner. Serves as liaison to achieve departmental goals.Manages staff relations, including performance management, staff satisfaction and conflict management. Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.Performs ongoing assessment, review and update of departmental procedures, processes and workflow to produce high-quality, cost-effective delivery of products and services. Implements improvement plans based on the Director's approval.Provides project management for product conversions or other initiatives within the organization.Document and communicate common processes for all distribution functions across Tennova Healthcare. Communicate opportunities for improvement in the distribution network and help determine key metrics and provide recommendations to guide senior leadership. Assist in the development and alignment among operational policies, procedures and ongoing improvement projects. Assist with developing and rolling out growth strategies and projects. Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors.Supervises supply chain operational activities overseeing annual hospital-wide expenses and inventory value.Supervises operational direct reports, provides a format for growth and development of supervisors and oversees all activities of hospital supply chain operations staff.Monitor and adjusts supply costs, staff mix and productivity to achieve optimum use of resources.Measures and reports operational metrics on departmental/ministry levels and participates in benchmarking on a regional and national level. Show less

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  Huron

  Apr 2019 - now

  Supply Chain Solution Lead focused on the development of digital solutions, tools, processes, partnerships and methods across all industries. Identify, assess, and solve complex business problems for integrating Workday with external applications across a wide array of areas, where analysis of situations and data requires an in-depth evaluation of various factors.

  • Director, Supply Chain Solutions

    Jan 2023 - now

  • Manager, Health and Education Consulting - Leading transformation through technology

    Apr 2019 - Jan 2023