
Timeline
About me
Associate Director, Communications, NC Medicaid, North Carolina Department of Health and Human Services
Education

University of north carolina wilmington
1999 - 2001Ba communication studiesActivities and Societies: Student newspaper editor/writer, PR intern - University Relations Courses taken include: Video Production, Practice of Editing, Broadcast Journalism, Public Relations and Advanced Public Relations.
Experience

Adecco
May 2001 - Dec 2003Communication specialist - general electric• Communicated daily email updates and developed weekly newsletters for about 800 staff.• Composed more than 50 messages, videos and presentations for business leaders utilizing PowerPoint.• Constructed and implemented a digital archive for internal communications utilizing Front Page and Excel.• Designed and maintained internal Web pages for HR and Communications.• Served as photographer and videographer for internal and external use.

Mary’s center for maternal and child care
May 2004 - Jul 2004Grant writer• Compiled and submitted more than 20 grant proposals for funding.• Researched funding sources, including foundations, corporations and government sources.• Maintained files of guidelines, grants and correspondence with funders.• Recorded proposal report deadlines and submissions in the grants calendar using Excel.

Duke university medical center
Aug 2005 - Apr 2007Staff specialist - center for human genetics• Compiled, formatted and submitted more than 20 grant applications to the NIH and foundations.• Drafted and edited more than 50 budget justifications, biosketches, other support documents, letters of recommendation and biographical paragraphs. • Designed 10 study specific newsletters and brochures.• Reviewed, edited, formatted and submitted about 30 manuscripts, galley proofs, book chapters and book reviews.• Provided administrative support, such as managing mail, calendars, expense reports, managing supplies and making travel arrangements. Show less

Progress energy
Apr 2007 - Nov 2009Communications specialist• Oversaw, planned and prioritized work of two communications team personnel.• Designed and implemented more than 24 communications plans, including a comprehensive department communications plan for about 500 employees.• Advised management regarding more than 100 communications strategies that supported performance, business needs and department initiatives. • Contributed on 12 project teams representing communications inside the department and throughout the company.

Asbury united methodist church
Aug 2011 - Jun 2014Worship arts assistant• Coordinate and train more than 10 volunteers supporting lights, media and sound.• Assemble and produce media weekly for two worship services and other events as needed using ProPresenter.

Nc department of health and human services
Oct 2011 - now• Provides oversight to the programmatic implementation of NC Medicaid communications and engagement plans and strategies to support key division programs and initiatives.• Advises executive and senior leadership on potential stakeholder and public reaction to proposed policies and strategies.• Provides lead communications support for a diverse range of programs and initiatives strategic to NC Medicaid executive leadership.• Assists with press conferences, events, tours, speeches, power points, report development review and edit, interviews and media availabilities for department leaders and experts.• Leads efforts to evaluate, improve and report the business performance and metrics of NC Medicaid communications and engagement. Show less • Developed and implemented communication plans, roll-out plans for DHHS and NC Medicaid. • Developed news releases, bulletin articles, talking points for distribution by DHHS. • Managed approval and distribution of material to providers. Assisted with approval and distribution to numerous audiences. • Served as a communication liaison with other business units and made decisions or provided counsel on behalf of the communications team. • Raised and tracked issues and conflicts, removed barriers, resolved issues with business units, and escalated to the appropriate level when required. • Mentored and assisted Medicaid communications staff members with a variety of skill levels to develop and execute strategic communication plans. Integrated them with all the team does and how the team supports other business units. • Supported emergency response communications at the joint information center. Show less • Provided insight and counsel to and work with key staff and senior leadership throughout DHHS to turn complex information into clear and concise messages for diverse internal and external audiences. • Supported division communications efforts for substance use disorders, including working with the Secretary's and Governor's office on multiple communications and events. • Developed proactive communication and crisis communications, including: talking points, speeches, fact sheets, op-eds, letters to the editor and background briefings. • Drafted and edited press releases, newsletter articles and social media content. • Assisted with media requests, information requests, interviews and special events. • Supported emergency response communications at the joint information center. Show less • Provided insight and counsel to and work with key staff and senior leadership throughout DHHS to turn complex information into clear and concise messages for diverse internal and external audiences. • Supported division communications efforts for substance use disorders, including working with the Secretary's and Governor's office on multiple communications and events. • Developed proactive communication and crisis communications, including: talking points, speeches, fact sheets, op-eds, letters to the editor and background briefings. • Drafted and edited press releases, newsletter articles and social media content. • Assisted with media requests, information requests, interviews and special events. Show less
Associate Director, Communications, NC Medicaid
Mar 2024 - nowSenior Communications Manager, NC Medicaid
Jun 2018 - Mar 2024Communications Manager, Mental Health, Developmental Disabilities and Substance Abuse Services
Jun 2015 - Jun 2018Communications Manager, NC Medicaid
Jul 2013 - Jun 2015Communications Specialist, NC Medicaid
Oct 2011 - Jul 2013
Licenses & Certifications

Youth mental health first aid
National council for behavioral healthSept 2017
Adult mental health first aid
National council for behavioral healthFeb 2020
Volunteer Experience
Volunteer - Various
Issued by Asbury United Methodist Church Raleigh on Aug 2010
Associated with Dan GuyBoard Member
Issued by Woodlawn Homeowner's Association on May 2010
Associated with Dan Guy
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