Experience

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  Johnsons workplace management

  Jan 2003 - Nov 2005

  Receptionist

  Whilst I was employed by Johnsons Workplace Management, the reception that I worked on was actually for Cable and Wireless.Johnsons Workplace Management were the Facilities Management team for Cable & Wireless.My main duties were:Face to face point of contact for all visitors to the head office.Answer all incoming calls to the main switchboard.Meeting room bookings via electronic management system.Book all maintenance calls for the office.Complete site report each week detailing any works within the office that were required. Show less

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  Cvs (commercial valuers & surveyors)

  Nov 2005 - Feb 2012

  During my time on the Key Account (Corporate Account) team, I worked closely with the management and surveyors to help improve the level of communication, services and knowledge of the business operations between the departments.My main duties in this role also included full customer support for between 80 - 100 clients with a property portfolio of over 1,000 active properties. My main achievement within this department was that I played a major roll in the creation of the departments annual update schedule booklet which was used in the first ever face to face client account meeting, held by myself and the Manager of the Key Account Department with one on my clients.Other duties included: - Hitting corporate KPI's (including additional sales, tenure information & appeals placed)- Staff training- Account Management at all levels using various communication tools- Client retention Show less Over a period of nearly 7 years, I progressed within CVS to the role of Operations Team Leader. I started at CVS as a member of the Administration team and was very quickly recognised for my dedication to the work and clients. Within 6 months I was promoted to an Account Manager. Again I showed dedication and hard work and made some very good impressions on the other members of staff within the company and after gaining some further knowledge of the business I was awarded the job of Operations Assistant.Within the Operations role, I worked very closely with a team of up to 40 surveyors offering full admin support and a direct point of contact. I reported directly to the Head of Operations and my main duties were to produce the companies Rating and L&T statistics on a weekly basis.Again, following my hard work and dedication, and following the rapid expansion of the company, we brought in 2 further Operations Assistants and I was promoted to Operations Team Leader. Show less

  • Key Account Management / Key Account Surveyor Operations

    Mar 2011 - Feb 2012

  • Operations Team Leader

    Nov 2005 - Mar 2011
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  Eddisons

  Mar 2012 - Jan 2013

  Client account manager / rates mitigation manager

  I was originally employed by Eddisons as the Client Account Manager for the Manchester office business rates department but this role rapidly evolved to include the management of the business rates mitigation solution to all clients.General day to day duties included:- Empty property portfolio management- Client file handling (general customer service)- Identifying additional sales- Client retention- Placing appeals with the Valuation Office- Producing commission reports- Sales support- Account management- Raising invoices through use of Sage Show less

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  Principled offsite logistics limited

  Jan 2013 - Nov 2016

  Photographic surveyor

  Principled Offsite Logistics Ltd offer clients with vacant commercial premises the ability to utilise the vacant space as a valuable storage facility for our clients, helping to mitigate the cost of empty property business rates for landlords.General day to day duties include- Organising property inspections with clients- Property management for my geographical patch- Face to face customer service- Account management- In house database updates- Issue resolution- Manage and attend council inspections Show less

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  Jd sports fashion

  Dec 2016 - now

  Responsible for lease data for the group worldwide and the migration of data to support IFRS16.

  • Property Data Manager

    Apr 2023 - now

  • Property Data Administrator

    Dec 2016 - May 2023