Hadar Zilberstein ๐Ÿ‡ฎ๐Ÿ‡ฑ

Hadar zilberstein ๐Ÿ‡ฎ๐Ÿ‡ฑ

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location of Hadar Zilberstein ๐Ÿ‡ฎ๐Ÿ‡ฑNetanya, Center District, Israel
Phone number of Hadar Zilberstein ๐Ÿ‡ฎ๐Ÿ‡ฑ+91 xxxx xxxxx
Followers of Hadar Zilberstein ๐Ÿ‡ฎ๐Ÿ‡ฑ655 followers
  • Timeline

    Jan 2015 - Jan 2017

    General Manager

    kol HaCampus radio station
    Dec 2017 - Aug 2022

    Head of Customer Experience and Engagement

    Uniper
    Tel Aviv, Israel
    Current Company
    Nov 2022 - now

    Change Management and Customer Success Manager

    Amdocs
  • About me

    Change Management >> User journey >> Adoption >> communication >> communities >> People >> Life Coach

  • Education

    • The college of management academic studies

      -
      Communication and media studies
  • Experience

    • Kol hacampus radio station

      Jan 2015 - Jan 2017
      General manager

      Academic staff, Media & Radio lecturer Leading radio operations, growth and training.Managing a muliti deseplenarry team of 50.An eloquent and experienced interviewer, teching students the art of music editing, radio schedualing, interviews and production Producing and hosting radio shows and events

    • Uniper

      Dec 2017 - Aug 2022

      Responsible for strategic aspects of the B2B2C service in which the service comes into contact with the end customer โ€“ from the verbal service speeches and service methods to content programming and road map.Measuring opportunities for growth around the user journey within the company's service, based on data, engagement method's and desired outcomes. As user growth Lead I'm balancing my time between initiating the best methods and models, while working with multiple stakeholders focusing on growth, usage, and revenue. Show less Funding Team.Founder of Content, Community and training departments within organization.Building from scratch the entire company B2C value proposition by developing and executing content as a Service (live broadcasts and VOD). Designing Content as service strategies with global customers (B2B)Introducing and managing segmented communities as a key value proposition for our B2B2C customersIn charge of customer facing training assets.. Leading a team of 5 content and community managers Show less

      • Head of Customer Experience and Engagement

        Apr 2021 - Aug 2022
      • Head of Creative

        Feb 2018 - Apr 2021
      • Operations Manager

        Dec 2017 - Feb 2018
    • Amdocs

      Nov 2022 - now
      Change management and customer success manager

      Amdocs Data Office. Building users ecosystem as part of the data transformation and data driven mindset. Learning solutions, communications, community, costomeds relationships and motivation.

  • Licenses & Certifications