
Timeline
About me
Change Management >> User journey >> Adoption >> communication >> communities >> People >> Life Coach
Education
The college of management academic studies
-Communication and media studies
Experience
Kol hacampus radio station
Jan 2015 - Jan 2017General managerAcademic staff, Media & Radio lecturer Leading radio operations, growth and training.Managing a muliti deseplenarry team of 50.An eloquent and experienced interviewer, teching students the art of music editing, radio schedualing, interviews and production Producing and hosting radio shows and events
Uniper
Dec 2017 - Aug 2022Responsible for strategic aspects of the B2B2C service in which the service comes into contact with the end customer โ from the verbal service speeches and service methods to content programming and road map.Measuring opportunities for growth around the user journey within the company's service, based on data, engagement method's and desired outcomes. As user growth Lead I'm balancing my time between initiating the best methods and models, while working with multiple stakeholders focusing on growth, usage, and revenue. Show less Funding Team.Founder of Content, Community and training departments within organization.Building from scratch the entire company B2C value proposition by developing and executing content as a Service (live broadcasts and VOD). Designing Content as service strategies with global customers (B2B)Introducing and managing segmented communities as a key value proposition for our B2B2C customersIn charge of customer facing training assets.. Leading a team of 5 content and community managers Show less
Head of Customer Experience and Engagement
Apr 2021 - Aug 2022Head of Creative
Feb 2018 - Apr 2021Operations Manager
Dec 2017 - Feb 2018
Amdocs
Nov 2022 - nowChange management and customer success managerAmdocs Data Office. Building users ecosystem as part of the data transformation and data driven mindset. Learning solutions, communications, community, costomeds relationships and motivation.
Licenses & Certifications
- View certificate
Community mangmant program
Monday uMar 2023
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