Experience

• 

  East finchley smiles limited

  Jul 2017 - Aug 2017

  Receptionist

  - Responsible for taking in calls and booking appointments, while being a helpful colleague andusing teamwork to meet specific objectives.- Interacting with walk in patients about their appointment, and managing their appointments,clearly stating mandatory information to patients, using clear and concise communication skills.- Following all company policies and procedures to ensure professionalism and patientsatisfaction.

• 

  Bishop douglass school

  Oct 2018 - Jan 2019

  Playground supervisor

  - Ensuring student safety and well-being by preventing and dealing with incidents appropriately. - Supporting all pupils and school staff as necessary.- Always listening and addressing students' concerns in a professional manner.- Being attentive and alert, ensuring adherence to health and safety and school policy

• 

  Hornsey rise health centre

  Jul 2019 - Aug 2019

  Administrative assistant

  - Carried out administrative responsibilities, which involved taking in calls, sorting out deliveries, scanning confidential documents while demonstrating key IT skills and processing other relevant office tasks. - Also worked at the reception, booking appointments, and processing prescriptions. - Following NHS guidelines and policies due to working in a healthcare setting and meeting these guidelines. - Helped cultivate my communication skills and team working skills while working as a part of an admin team. Show less

• 

  Next

  Jun 2021 - Sept 2021

  Sales consultant

  -Achieving several mentions by customers and managers for going above and beyond every step of the way. - Providing exemplary customer service in a fast-paced environment, ensuring outstanding customer satisfaction. - Put in charge of the shop floor, working in all areas and departments of the store, including tills, taking care of the stockroom, processing deliveries and parcel collection. - Responsible for training and guiding new associates. - Cultivated my communication skills through countless interactions with customers. Consistently asked for feedback and constructive criticism, learning from every customer interaction Show less

• 

  Shelter

  Jul 2022 - Sept 2022

  Street fundraiser

  - Exceeding KPIs and winning incentives for the highest number of donors. I quickly became a top achiever in my team, outperforming colleagues/team leaders with 15+ years of experience. - Establishing rapport while delivering a passionate and persuasive pitch that had individuals hooked. I was able to hold meaningful conversations with individuals of every age and background.- Cultivated an unparalleled public speaking ability mastering the art of body language, tonality, active listening, and nonverbal communication to resonate with individuals on a personal level. - Building unshakable resilience, being able to face rejection, dealing with difficult situations and holding a positive mindset in the face of adversity. - Being able to influence and understand human psychology, behaviour, judgement, and decision-making at an advanced level, proficiently addressing objections, and thinking quickly on my feet to adapt to every situation. Show less

• 

  St james catholic high school

  Sept 2023 - now

  Stem teaching assistant