Experience

• 

  Realitatea media s.r.l.

  Oct 2002 - May 2003

  Editor

  - Prepare and organize the participation of different people to different talk shows;- Realize vox-populi on different themes, depending on the subject of these talk shows;- Edit the news relative to the topics discussed in the talk shows;- Collect and prepare the press documentation necessary for different talk shows; - Write and translate news from English and French.

• 

  Etno folclor media s.r.l

  May 2003 - Feb 2004

  Deputy manager

  - Establish the tv grid and the rate-card;- Create media plans for the publicity spots;- Produce publicity contracts;- Administer and control the financial records (invoices and receipts);- Maintain the relationship with the customers

• 

  Realitatea media sa

  Feb 2004 - Nov 2010

  Broadcasting co-ordinator / traffic executive

  -Coordinate the broadcast so that every programme begins at the exact time when it was scheduled and put in place proper plans for the cases when breaking news occur during the broadcast;- Schedule the publicity and the promotional spots;- Write the entire broadcast programme including live talk shows and reruns. - Create media-plans for the publicity spots that didn`t have one;- Schedule every publicity spot according to the media-plan;- Maintain the relationship with the sales department and different customers. Show less

• 

  Navx content factory

  Nov 2010 - Mar 2014

  Customer relation management

  - Manage the relationship with French/ Italian/ English customers;- Keep in touch with the clients of the company via email and phone in order to help them solve their issues related to the utilisation of their GPS and provide them the necessary support;- Subscribe and unscribe customers to Navx services and keep the customers - database up to date; - Successfully solve the customers` different issues related to the synchronisation of their GPS, provide them procedures, manuals, all kind of technical information on the use of their GPS, information on the conditions of their subscriptions; - Provide information on the general sales conditions and the conditions of customers` subscriptions; - Handle customer complaints and reimbourse the clients who fit the company`s criteria;- Administer and provide invoices;- Look for newly established radars on Google Earth and different other map sites in order to locate them;- Moderate the forum and Send newsletters;- Create different weakly and monthly reports. Show less

• 

  Hewlett-packard geboc

  Mar 2014 - Nov 2014

  Collection specialist – french team - back office finance / accounting

  - Effectively apply trained collection strategies in GetPaid;- Build a close relationship with a portfolio of assigned customers (by phone and email);- Identify, negotiate, implement payment solutions and overcome customer process inefficiencies;- Document actions taken and determine future collection steps in a centralized system;- Identify delays due to disputes;- Identify root causes of problems and assign the issue towards the responsible department in order to be resolved; to follow up internally to ensure timely resolution and to increase customer satisfaction;- Establish international relationships with departments in HP worldwide (credit, order management, sales, accounting etc) to agree upon customer solutions to implement;- Demonstrate sound judgment, prompt follow-up, and timely structured escalations;- Identify "at risk" customers and engages key contacts (credit and sales) to solve issues. Show less

• 

  Microchip technology inc.

  Nov 2014 - now

  Help Microchip Grow Revenue profitably with Sales and the Business Units (BU’s);Protect Microchip`s corporate margin level;Help Sales and the Business Units win new designs and retain business by offering:• Negotiated Supported pricing (below RSM Min = RSM Min stands for Regional Sales Manager Minimum Price)• Group pricing coordination (Total System Solutions (TSS))• Coordination with supported BU’sBe the contact for special pricing below RSM Min, by coordinating the BU and the sales team;Responsible to update the contracts for the Strategic Global Accounts assigned;Broker disruption, Die Sales, GDPR, LOAs, Contract Agreements, price increases. Show less Provide tactical support to distribution partners and web clients in managing quotes in a timely andaccurate manner within defined pricing guidelines;Optimizes margin by ensuring the correct price is quoted;Conducts extensive research in the Model N price quote system and coordination with field sales andcustomers;Maintains accurate quote records in Model N for reporting purposes;Increase distribution self-sufficiency and efficiency by providing adequate trainings on processes andprocedures;Be the first contact for tactical and process related distribution requests. Show less - Provide customer support for Microchip web based customers in Europe, proactively promoting Microchip products whilst exceeding customers` expectations through the microchipDIRECT sales channel;- Front line customer support;- Dealing with phone and e-mail requests for website guidance, customer order support and change requests to customer orders;- Load new orders and action amendments to meet customers’ requirements;- Carry out RMA’s and other questions that may arise from customers ordering via www.microchipDIRECT.com and generally assist customers as necessary to maintain and win new business for the Company;- Overview EDI transactions and check that order entries and change orders are successfully supported;- Act as a liaison between customers and the factory and also the European and US sales teams dealing with progress enquiries, maintenance of order backlog to ensure efficient communication and successful teamwork;- Assist in programs and campaigns to generate more customers and increased sales, this will include proactive calls to customers as to cross and up-sell;- Run, review and distribute periodic reports as requested;- Backlog maintenance and review to anticipate and avoid customers supply issues;- Main interface for the development and maintenance of logistic and delivery related issues;- Provides timely and accurate forecast for selected accounts;- Introduce order samples as required;- Support Accounts Receivable in Ireland when necessary to resolve overdue payment issues.- Approve quote renewals and enter Opportunities and Registrations for End Customers in Model N Show less

  • Senior Pricing Specialist

    May 2022 - now

  • Tactical Channel Specialist

    Mar 2017 - Apr 2022

  • Internal Sales Representative

    Nov 2014 - Mar 2017