Juan Palacios Santos

Juan palacios santos

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location of Juan Palacios SantosBilbao, Basque Country, Spain
Followers of Juan Palacios Santos737 followers
  • Timeline

  • About me

    IT Project Manager | Delivery Lead | PMP | Agile

  • Education

    • Universidad de deusto

      1985 - 1990
      Ingeniero informatica
  • Experience

    • Cmz

      Jul 1989 - Jul 1992
      Software engineer

      Development of applications Payroll, Procurement, Stock, etc. dBaseIV

    • Accenture

      Jul 1992 - Nov 2022

      Banking Entity Project.• Head for negotiating Master Contract.• Leadership of an average team +40 FTE (BAU + Projects). Management of multidisciplinary teams (onshore, nearshore and offshore)• Reference provider for new service models (SLA, Projects, etc.).• Complex projects in Retail Banking area: Frontend Migration, Mainframe Downsizing, Integration with another bank, etc.ACHIEVEMENT: Growth and extension of the partnership +15 years exceeding the expected results at all times. Insurance Group Project• Leadership in value proposition gained over other competitors..• Definition and implementation of AGILE delivery model. Creation of two SCRUM cells (14 FTE) from scratch.ACHIEVEMENT: Winning and retention of a new client that has allowed the maintenance of the work team for + 4 years and generated growth opportunities in other areas.Other Projects• Insurance Group. Project Manager. Partnership of +20 years. Average team +20 FTE. Sourcing resources AS400 + Java..• Project for Integration of international banking entity• Small projects with the Basque Government• Leadership and/or involvement in service sales processes or public bids. Show less

      • Senior Manager. Delivery Lead

        Sept 2001 - Nov 2022
      • Office Manager

        Jun 2009 - Aug 2022
      • Developer – Consultant – Team Lead

        Jul 1992 - Sept 2001
    • Ntt data europe & latam

      Feb 2023 - now
      Delivery manager

      Oficina Técnica Integración Entidad Bancaria.• Liderazgo y supervisión trabajo de la Oficina Técnica• Generación de valor para el servicio• Interlocución Dirección TI• Seguimiento ejecución servicio

  • Licenses & Certifications