Experience

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  T.m.lewin

  Sept 2010 - Jul 2015

  Retail sales representative

  Regularly exceeded daily sales targets of €2500 set by the Head Office in the UK, achieving an increase of 5 %, through up selling techniques and by building strong bonds with my customer baseAchievements:Awarded 'Top Performer' in 2014 due to a sale of €2000 in a single transactionIdentified and met customer needs and ensured all customer complaints were solved efficiently and professionally Provided customers with the correct advice in a friendly manner and calm, positive demeanor when handling complaintsReorganised the store's stocking system which resulted in a 40% decrease in shelf stocking time and helped to work more efficiently around busy Christmas season Show less

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  Eventhaus ltd

  Oct 2015 - Jun 2016

  Marketing intern

  Conducted lead-generation through networking, cold-calling and targeted marketingAttended trade shows and consumer events including Food and Bev Live and World of Coffee, building relationships with exhibitorsAssisted with development of the company's short to medium term marketing goalsManaged and updated the organisation's online presence and social media content Organised clients' promotional materials for their events

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  Accenture

  Jan 2018 - May 2019

  Content review senior associate and trainer, trust & safety

  Delivered training and coaching, provided directions for new joiners and support to Team Leads and Quality AnalystsProvided development and proactive feedback to new members through group meetings and shadowing sessionsDelivered individual performance based on metrics and related targetsMaintained open, clear and objective communication and explanation of update of policies to the Operation ManagerSupported the promotion of well-being and implementing wellness activities across the teams Show less

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  King of kefir

  Sept 2019 - now

  Accounts and marketing manager

  Planning inbound marketing strategies i.e. product promotion and product growth using social media channels Monitoring and measuring results from marketing activities from events such as Bloom, Wellfest and Electric PicnicAssisting in the organisation of events and in-store tastings for SuperValu, Avoca and several health stores nationwideManaging accounts for the stores and preparing tax returnsCommunicating directly with distributors and developing trusted relationshipsDemonstrating critical-thinking and problem-solving skills in a professional work environment Show less