Rudy Naidoo

Experience

• 

  MiX Telematics

  May 2004 - Jan 2005

  Repair Technician & Installation Support Officer
• 

  MiX Telematics

  Jan 2006 - Jan 2013

  • O.E.M (Original Equipment Manufacturer) Support Manager

    Apr 2006 - Jan 2013

  • Technical Support Manager - Africa

    Jan 2010 - Jan 2012

  • Installation & Product Training Officer

    Jan 2007 - Jan 2010

  • Prescribed Location Documentation Support

    Jan 2006 - Jan 2008
• 

  MiX Telematics

  Nov 2015 - now

  - Analysing Business Requirements.- Developing "Business Requirement Specification" documents.- Definition and management of the User Acceptance Testing (UAT) programme.- Developing and maintaining a detailed project plan.- Defining the UAT Test Plan.- Creating UAT Test Cases.- Creating Project Charter and Project Plan Documents.- Managing and leading the project and UAT team.- Planning and scoping new developments and functionality on the internet tracking website.- Planning and scoping new developments and functionality on the mobile applications.- Managing "End-to-End" testing.- Managing co-ordination of the various departments engaged in project work.- Managing project deliverables in line with the project plan.- Managing project scope and change control and escalating issues where necessary.- Monitoring project progress and performance.- Providing regular status reports to Snr Management & Exco.- Recording and managing project issues and escalating where necessary.- Working closely with various departments and users to ensure the project meets business requirements.- Product analysis using various systems (Qlikview and Microsoft SQL Access) to ensure market stability.- Conversing with internal departments, senior developers, systems architects and business executives during the project lifecycle.- Diagnosing and analyzing faults on failed products returned from the field.- Document and update all ISO and SOP documentation.- Creating KPA and deliverables for staff members. Show less Ownership of outlining activities and deliverables on the projectHold JAD sessions to gather requirements and drive workshops with clientsPriority and classification of requirements Agile methodology deliveryDevelop functional specificationsRun Daily Stand Up / Scrum SessionsRun Grooming and Planning SessionsSDLCUnderstand the business and its applications. Link between business and technical architectureDefine and validate documented requirements to ensure they match business and IT strategies and stakeholders requirementsReview and Document (BPM) As-Is processes and identify problems areas/short-comingsIdentify areas of improvement or opportunities to existing business processes and applicationsConfirm the high level solution is appropriate to achieve the business requirementsFramework and process to organise and manage changes to the requirements Ownership of business cases technical inputCompare and adopt best practice business processes that fulfil the business needs.Accountable for fit/gap analysis and impact analysisIdentify solution alternatives and based on the chosen decision analysis technique propose the best one to meet a business needManage business rule analysis, scope modelling, data dictionary and glossary, data modelling (ERD), process modelling, prototyping (wireframes), scenarios and use cases, non-functional, informational and transitional requirementsManage the documented detailed functional and non-functional requirements specifications as per the defined organisation standardsManage the alignment between design and deliveryProvide support and input into systems integration testing approach, test cases and test scenariosManage the process for quality reviews and implement corrective measures to ensure compliance and/or to enhance the solutionManagement of all direct reports and matrix (if applicable), managing their performance in relation to quality standards and development, agreed benchmarks and objectives Show less

  • Product & U.A.T Manager

    Jan 2013 - now

  • Business & Systems Analyst

    Nov 2015 - Jun 2022
• 

  Major Soundz

  Aug 2017 - now

  Business Owner

  Major Soundz is a registered (Pty) LTD SME company founded by Rudy. Major Soundz is a Level 1 BBBEE contributor.Rudy has been providing entertainment for corporates, private functions, weddings and night clubs since the late 90’s. Year End Function’s, Product Launches, Private Party's, Wedding entertainment are our specialty.We will meet any requirements for your event or special day from the Sound, Lighting and Visuals - we’ve got you covered.

• 

  Kurtosys

  Jun 2022 - now

  Snr Product Consultant at Kurtosys

  Establish and develop a healthy, constructive working relationship with the customers.Applying myself actively across multiple projects that are in various phases of delivery, working with the team and customers that span multiple time zones (from the Americas through EMEA).Analyse customer data (in various formats such as CSV, XLSX, XML, JSON etc.) for validity, accuracy and completeness; Perform a gap analysis on the data to identify shortcomings or potential risks.Gather, critically analyse and document the customer’s business and user requirements through running workshops and meetings with the customer and internal stakeholders. Identify the core business problem to be solved and/or value to be added by Kurtosys using Product Consulting analysis tools, techniques and best practices.Applying my knowledge of the Kurtosys platform and products, design a solution that fits the customer’s business & user requirements with a minimum of product change required (config only solutions).Attend ceremonies (stand-ups, grooming, retrospectives) to help manage and groom the delivery backlog.On certain deliveries, own the documentation space, ensuring it is up-to-date, organized neatly in accordance with standards and contains all relevant information.Design user interfaces (website wireframes and components) using industry standard tools and technologies.Execute configuration solutions to a high output standard based on business requirements gathered and estimated. Meet commitments for the timing of deliveries.Continuously improve and add value to the Consulting team and function through open and honest communication, hosting training sessions on pre-determined topics, staying current with business analysis industry trends and technology and feeding this back into the team. Show less